Referral Candy & Affiliate
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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I tested this app for a couple of weeks and I like the idea but it is just too expensive for what it is. Pretty much the only option you have is to get your customers to refer their friends and that is going to cost you $49 a month plus 5% of those referred sales. Sorry, but an app like this is only worth about $25 per month and zero commissions on the sales, with such limited features.
NB: this review is from 2018, about a previous version of ReferralCandy
Thank you for your feedback! We think our pricing structure is fair because it aligns our interest with your store: we grow with your store, and we succeed when your store makes more referral sales. Since your review, our team has been hard at work developing new features. Check out all the features ReferralCandy offers here: https://www.referralcandy.com/features. Hope you give us another try. -- Jaime R.
Excellent support, still to see app performance,
NB: This review is from 2017, about a previous version of ReferralCandy.
We are humbled and happy to hear about your excellent support experience. Perhaps we can help you even more by providing you with recommendations on how to get the most out of ReferralCandy? Looking forward to hearing from you. - Bryan B.
Great customer service, responds within minutes. Thank you Karen for all the help in getting me accustomed to the app.
Benz help me so fast ant very good. The service off the app is amazing! I hope the app works good too
Thanks for the review and we're so glad that you like our app! Please feel free to get back to us anytime you need help. - Benz
I'm in my 1st-day trial which is going well with the support of Derek, there is a lot to be discovered, The only issue I noticed it does not import customers right away from your store you need to add them manually if u don't use Mailchimp but what I liked is the instant support, as well as the content, is fully customized to you which is I couldn't find it in other apps. Of course, the 30-days trial is also what gets me into this app. I hope the result will be stunning so I continue using Candy but let's wait and see.
It's a good app, and even though I've only just started using it, I think it's going to be a good experience. The customer service staff also helped me enthusiastically and quickly solve the problem
Thank you for your kind words. Dwight will surely be delighted to see this! - Tom
Tippy was so good helping me, Im triying the app and I like it! I think that it has a lot of potential. Thanks again Tippy!
App so far has been easy to get started with and CS rep Vino was great to work with. He helped answer initial questions quickly and clearly. Looking forward to getting the word out to customers.
Thank you so much for your review! We take pride in our customer service, if there’s anything else we can do, please let us know. - VIno
La aplicación cumple con lo estipulado, sin embargo tiene sus limitaciones. Las traducciones al español deben realizarse manualmente. Sería la mejor app de referido si pudiera tener opciones como dar un descuento o dinero x a la persona que refiere a un amigo en la primera compra que dicho amigo realice y luego ofrecer otro tipo de descuento o dinero por las siguientes compras que realice el amigo referido. Ejemplo: 1ª compra 10% y desde la segunda compra en adelante 5%. El precio de la app es aceptable en comparación con otras app, como smile, que te cobran segun las caracteristicas del programa que quieras usar. ReferralCandy ofrece todas estas características a un precio único y asequible. El servicio posventa es excelente y Raul a estado muy pendiente a mis necesidades. Gracias por todo.
Jelson was very helpful and responsive to my questions. We haven't implemented the app completely yet, but based on the great customer service I am looking forward to utilising the app and seeing the results moving forward. :)
I am here to help anytime you need it. Thank you! :)
- Jelson