Recensies (2.172)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
20 februari 2020

AMAZING CUSTOMER SERVICE! I REALLY LOVE THE APP IT'S A GREAT REFERRAL PROGRAM AND THE CUSTOMER SERVICE IS OUTSTANDING

Luli Bebé
Verenigde Staten
23 minuten gebruiken de app
8 juni 2022

Apps looks great, customer service is great. Help at the very beginning to install it, customize it and whatever you need. Only good words for the team.

deRodríguez
Spanje
14 minuten gebruiken de app
ReferralCandy heeft geantwoord 8 juni 2022

Thank you so much for this wonderful feedback! We appreciate it. :) Please let us know anytime you need help.
- Benz

Bewerkt 3 juli 2023

Ines was very fast and helpful when I needed support and the GUI is very comprehensible. Overall very pleased so far!

activé FiberShake
Hongarije
9 minuten gebruiken de app
ReferralCandy heeft geantwoord 11 juli 2023

We're so glad to hear that! Thank you so much for writing a great feedback about our services. :)
- Ines

13 augustus 2021

Wonderful support by Benz. She gave fast response and was very helpful providing all the information we asked.

J&P Jasco Products
Thailand
7 minuten gebruiken de app
ReferralCandy heeft geantwoord 13 augustus 2021

We're glad Benz was able to help! - Tom

14 september 2015

$149 a month if you want to use your own HTML templates for the emails that the app sends to customers. The standard 'free' templates are very basic with very few options. Discount code limitations mean that you can either have full automation or adequate fraud prevention, but not both. Very high fees for what is basically an automated email dispatch system.

Savvyrow
Verenigd Koninkrijk
Ongeveer 3 uur gebruiken de app
ReferralCandy heeft geantwoord 22 december 2020

NB: This review is from 2015, about a previous version of ReferralCandy.

Thank you for your feedback. We took your feedback into account when we updated our app:

- All plans now include access to full customization of templates. There is no need to pay more for using your own templates.
- We have also upgraded our app to be able to generate unique coupon codes. So you can have the best of both worlds: both full automation and good fraud prevention.

We hope this addresses your concerns, thanks for trying us out. - Jaime R.

25 maart 2022

Great assistance, polite and even if my english is not so perfect. Referral Candy works perfectly and has a lot of nice features.

Sandbox Neonail Expert Italia
Italië
4 minuten gebruiken de app
ReferralCandy heeft geantwoord 28 maart 2022

It has been a pleasure assisting you today. Feel free to reach out anytime.
-Benz

11 maart 2021

Only just started using this but seems simple and easy. Had a few questions + Dwight in customer service was extremely friendly and helpful (only 4 stars as haven't had much chance to test it out yet)

Spring Green London
Verenigd Koninkrijk
Ongeveer een uur gebruiken de app
17 januari 2014

"Per Use" pricing is a not correct. If you look at their pricing, they charge a minimum monthly fee ($15, $45, $155, $885) if you do not have enough commission to cover that fee. Not only that but ReferralCandy takes a whopping maximum 7.5% commission on referral sales.

This is not recommended for small businesses or businesses on a tight budget.

D&M Collectibles
Verenigde Staten
Ongeveer 2 uur gebruiken de app
ReferralCandy heeft geantwoord 22 december 2020

NB: This review is from 2014, about a previous pricing structure

Thank you for the feedback. We’ve since come out with a pricing structure that we believe best aligns our interests with yours; where we succeed when you succeed. I realize it’s been a while, but you can check it out on this page: https://www.referralcandy.com/pricing and let us know what you think. - Jaime R.

5 september 2022

App wont complete the account set-up process upon installation - just gets stuck on the Referral Candy website.

St Frock
Australië
27 minuten gebruiken de app
ReferralCandy heeft geantwoord 6 september 2022

Hi there. Apologies if you're having a hard time completing the signup process. We saw the message you sent our team earlier and one of our success managers is reaching out to you to help quickly get this sorted. Thank you!

UPDATE:
Hi again, we’ve been trying to reach you. We’ve figured out what happened and the fix is fairly simple to implement (instructions also sent via email). Just let us know as soon as you are ready and we’ll help get everything setup.

1 april 2020

Derek was awesome in helping explain the app. We will most likely install but as we grow there are some limitations that will make it obsolete and cumbersome for us.

PureClean Performance
Verenigde Staten
17 minuten gebruiken de app