Referral Candy & Affiliate

Referral Candy & Affiliate

Recensies (2.144)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
9 september 2024

Amazing app and great support by Jessa

Supertails
India
Meer dan 2 jaar gebruiken de app
ReferralCandy heeft geantwoord 11 september 2024

Thank you so much! You were amazing too. It was nice talking to you and please reach out anytime you need help. :)
- Jessa

23 augustus 2024

You can also edit the HTML and CSS of emails and pages, so I thought it was very versatile! Additionally, the support team was very quick to respond to inquiries, and when I was confused about the settings, I was able to quickly find a solution. Thank you, Larissa!

yuge-private-teststore1
Japan
Ongeveer een maand gebruiken de app
ReferralCandy heeft geantwoord 30 augustus 2024

We are always here to help you out. It was nice talking to you and thanks again for this review.
- Riz

25 maart 2024

Katherine worked diligently with me to solve several major issues. Referral Candy is absolutely wonderful. It does have many layers and sometimes may not be a genuine "out of the box" solution. But their customer support is always eager to help. I was frustrated several times but Katherine always kept me informed every step and I am grateful for her help as I was tempted to leave the platform ...

Thermacell Repellents
Verenigde Staten
Bijna 2 jaar gebruiken de app
ReferralCandy heeft geantwoord 27 maart 2024

Thank you so much for your kind words! It was truly my pleasure assisting you in resolving those issues. I'm thrilled to hear that despite the challenges you faced, you found ...

13 maart 2024

Worked with Innah on getting our shopify store reconnected to our referral candy account and she was always following up and reached out to their engineers and got an answer for us almost immediately. This team is amazing and they will follow up with you to make sure you have a solution in place before moving on. Amazing! Thank you Innah!

Farm Field Table
Verenigde Staten
Meer dan een jaar gebruiken de app
ReferralCandy heeft geantwoord 15 maart 2024

That's wonderful feedback! We're committed to ensuring your satisfaction, so if you need any further assistance, feel free to reach out. Thank you!
- Innah

15 oktober 2024

Outstanding customer service

Tetsuo
Spanje
19 dagen gebruiken de app
ReferralCandy heeft geantwoord 21 oktober 2024

You were a delight to talk to as well. Thank you so much for this feedback. :)
- Jessa

17 april 2024

Katherine helped me for an hour or so until everything was ready.

I've been into marketing for almost 8 years and had to deal with a lot of customers service people. She is without a doubt the best one i've ever spoken to.

She is someone every company should hold tight to and tbh, i'd give her a pay raise.

A person like her will make any company more money, and her goal is big. It's to assist ...

FashionScape
IJsland
Ongeveer een maand gebruiken de app
ReferralCandy heeft geantwoord 19 april 2024

Thank you so much for your fantastic feedback! Our goal is always to ensure that every interaction with our support team leaves you feeling satisfied and supported. If you ...

21 augustus 2024

Irene is super helpful !!! Thank you

MOTH
Verenigd Koninkrijk
Meer dan 2 jaar gebruiken de app
ReferralCandy heeft geantwoord 30 augustus 2024

You are awesome! Thanks for writing a review. :)
- Irene

9 mei 2024

Irene was incredibly helpful and patiently worked with me to set up our first campaign. We encountered a bug, but we quickly found a solution. I highly recommend her.

Maline Bodywear
Frankrijk
6 maanden gebruiken de app
ReferralCandy heeft geantwoord 13 mei 2024

You are so awesome! Thank you so much for this review. We're excited to see great results on your referral campaign. :)
- Irene

27 maart 2024

Had a really great customer experience with Jessa. She was really prompt with her responses as well as help me solve my issue very quicky. Super impressed!

The Butcher Shoppe
Canada
Bijna 3 jaar gebruiken de app
ReferralCandy heeft geantwoord 29 maart 2024

Thanks for this amazing feedback! I'm glad to have assisted you with your concerns. Let us know anytime you need help. :)
- Jessa

1 augustus 2024

Support Experience Rating with Irene: 10/10

I am extremely satisfied with my support experience. The response time was extremely quick and my problem was resolved efficiently and competently. The staff were friendly, professional and committed. Communication was clear and understandable, and I felt well looked after throughout. My concern was resolved completely and sustainably, leaving no ...

FetchNature
Duitsland
21 dagen gebruiken de app
ReferralCandy heeft geantwoord 21 augustus 2024

Thank you so much for your wonderful review! Your kind words about our responsiveness, professionalism, and clear communication mean a lot to us. :)
- Irene