Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
2 oktober 2023

Installed Referral Candy to have a refer a friend program on our website and the installation process was straightforward and simple. Had a slight issue with the font but the support team helped us out almost immediately. Special thanks to JC from the support team who helped with some font issues we were having. The issue was escalated and response was given fast which helped to solve the issue without any delays.

Akesi Wellness
Singapore
8 dagen gebruiken de app
ReferralCandy heeft geantwoord 4 oktober 2023

Thank you so much and hope I was able to answer all your concerns. As always, feel free to reach out when you need assistance. :)
- JC

27 juli 2023

I just got off a chat with their customer service rep. JC and he was AWESOME! I needed help with the referral program and looking for advice. JC was extremely helpful, patient, polite and took the time to explain everything thoroughly. I own Www.hotlinepepper.com and as a small business owner, it's very nice to receive helpful customer service like from JC. The website is very user-friendly and I highly recommend using Referral Candy . 5 STARS .Thank you so much.

Hot Line Pepper Products
Verenigde Staten
3 maanden gebruiken de app
ReferralCandy heeft geantwoord 9 augustus 2023

You are awesome! Thanks again for writing this review and reach out to us anytime you need anything. :)
- JC

31 augustus 2023

Although this didn't work for me right now due to a lack of community, Jesse has been extremely patient with my needs and has helped me through the whole process. I'll recomend this over and over again.

EvolveGadget
Duitsland
Ongeveer een maand gebruiken de app
ReferralCandy heeft geantwoord 5 september 2023

Thank you so much for this great feedback about our services. We hope to see you again in the future! :)
- Jessa

30 oktober 2023

Great customer support by Lorraine - 10 out of 10.

prio.one
Ierland
4 maanden gebruiken de app
ReferralCandy heeft geantwoord 1 november 2023

You were such a delight to talk to as well. Thank you so much again for this review.
- Lorraine

24 oktober 2023

The support agent, Cris, is very friendly and helpful. The app is also cool. Thank you Referral Candy!

Martie
Verenigde Staten
Ongeveer een maand gebruiken de app
ReferralCandy heeft geantwoord 27 oktober 2023

It was a pleasure assisting you with your concerns. Thanks so much again for this review!
- Cris

18 september 2023

Great app for running referral campaigns as it has all the features that we need. Their customer support has been amazing ever since we installed the app, thanks to Jon and Ines :)

flowearth
Canada
Ongeveer 2 maanden gebruiken de app
ReferralCandy heeft geantwoord 21 september 2023

We're glad to know that our app suits your company's needs! We look forward to seeing great results on your referral program. :)
- Jon and Ines

18 juli 2023

So far I'm on the trial version but everything seems to be working great and the customer service is amazing, they're very quick in their replies and very thorough with their help. I had the pleasure to talk to JC who answered all my questions in the utmost detail and provided me with the help that I needed.

Couleurs de Noir
België
8 maanden gebruiken de app
ReferralCandy heeft geantwoord 19 juli 2023

Customer satisfation is our utmost priority, and thank you so much for appreciating it and posting a feedback. :)
- JC

15 november 2023

great customer service and easy to set up

By Lilla
Verenigde Staten
13 dagen gebruiken de app
ReferralCandy heeft geantwoord 20 november 2023

Thank you so much and it was a pleasure talking to you. :)
- Innah

23 oktober 2023

The customer Service helped me to figure it out. Will try the app soon. So far it is great

GMP Vitas
Verenigde Staten
5 dagen gebruiken de app
ReferralCandy heeft geantwoord 27 oktober 2023

We're excited for you to try our referral program, and thank you as well for your time today and for writing this review. :)
- Katherine

26 september 2023

Great customer referral app and customer service by Innah! She answered all of our questions very quickly and was a ton of help. We highly recommend Referral Candy. Their platform is easy to use and gives all the flexibility that we need to launch our program!

TreSkin
Verenigde Staten
19 dagen gebruiken de app
ReferralCandy heeft geantwoord 4 oktober 2023

We're happy to know that our referral program is a great help to your store which is our ultimate goal for all our merchants. Thank you so much again for writing this amazing feedback. :)
- Innah