Recensies (2.160)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
2 januari 2019

I really enjoy the potential that comes with this app. Email referrals can really help and is one of the more affordable ones of all the apps. Customer service is responsive and great, but there is some work to be done on your end. Naturally, setting up the brand, proper marketing for awareness is important. I wish it can be integrated easier into shopify if you are using the points method without having to enter referralcandy page specifically, but it gets the job done.

GraciaFashion
Verenigde Staten
Ongeveer een jaar gebruiken de app
Bewerkt 22 juni 2018

Lorraine was very quick to respond and tentative. She reached out to the ReferralCandy engineers and found a solution quickly. Great customer support!

The stand alone app itself (not the Shopify app, but actual app) is always improving but has room for growth (hints 4 stars)

Organic Beard Supply
Verenigde Staten
Ongeveer een jaar gebruiken de app
28 mei 2019

Derek answered all of our questions and helped us set up the app. The dashboard is also intuitive and easy to navigate.

Hazel Village
Verenigde Staten
Ongeveer een jaar gebruiken de app
15 mei 2020

It's a great app for the price, if you're looking for a basic referral program. It's reasonably easy to set up, but with a flew glitches (like when you save edited text, the page always freezes so you have to refresh each time!). The service from Derek was great! Super friendly and responsive.

KatKin
Verenigd Koninkrijk
Ongeveer een jaar gebruiken de app
1 mei 2018

Quite intuitive, best referral app out there. For the part that's not intuitive (enough), there is excellent customer service over the app.

Vanmorgen
Nederland
Ongeveer een jaar gebruiken de app
8 juni 2018

Easy to use from a customer, advocate standpoint.

Pulve
Nederland
Ongeveer een jaar gebruiken de app
18 oktober 2019

We still need to work on optimizing this - but Derek from Referral Candy is quick to reply and help us out.

P L A N E T // N U S A
Denemarken
Ongeveer een jaar gebruiken de app
22 januari 2021

The customer service is great! Very responsive. I haven't used the app yet but am looking forward to it.

Smartvine
Verenigde Staten
Ongeveer een jaar gebruiken de app
25 mei 2022

Cirs is our business success manager and she is so full sense of responsibility and so nice! Whenever you need her, she is there for help, always. Although, I do appreciate that Referral Candy can launch a better and smarter system that merchants could stimulate users to participate in the program through tiered-base rewards.

Narwal Canada
Canada
Ongeveer een jaar gebruiken de app
ReferralCandy heeft geantwoord 31 mei 2022

Thank you so much for this amazing review. :)
Looking forward to working with you on the upcoming months and help to consistently improve your referral campaign.
- Cris

3 maart 2022

Good app, easy to use. Also has excellent customer service via live chat, which many other apps do not have

Strykk
Verenigd Koninkrijk
Ongeveer een jaar gebruiken de app
ReferralCandy heeft geantwoord 4 maart 2022

I'm glad you liked our services and thank you for your good feedback on our chat services. - Jon