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Customer support is great and helped me resolve my query straight away! Thanks to Karen for the 5-star support
We're glad Karen was able to help! - Tom
Tippy is very helpful and friendly every time we have issues or questions. He was able to find solutions quickly and always responds within a short time period
I used this app to get more sale from referrals. I love it! 10/10 excellent service too! I would recommend it!
What an awesome review, this made our day. Thank you so much! - Jaime
Super Application et le plus important est le Support Merci beaucoup Tippy ( Conatct Support Team ) Il m'aidé beaucoup avec les différents moyens de communication pour régler mon problème . Je recommande vivement cette application
Mardie was amazing and is helping to guide our team on our new referral program. Thank you Mardie and Referral Candy!
Karen was great and really Helpful :D Thank's so much for editing my photo so I could fit it better into my referal program.
Cris' customer service was excellent when I reached out for assistance. They knew exactly what my concerns were and provided swift and actionable advice. Thank you Cris!
It was my pleasure helping you out! :)
- Cris
We have been using this app for awhile and there is one major item we believe it is missing... there NO way to "Approve" a referral. We have made a request to add an "Approve" option to other options: Delete, Void, and Ban, but we were told, an "Approve option is currently not in place within the dashboard, but this is something I can raise to our design team" ... without an "Approve" option, even after we review a referral it will continue to show "pending review" since there is no way to "Approve" a referral... this appears to be a major omission to us. If an "Approve" option is added we will revise our rating...
Hey Bob, thank you for your review, and for using us for over a year.
We're sorry that this crucial feature is lacking.
We're redesigning the way transactions are handled (suspicious or otherwise), and we're building a Fraud Centre to make it easier for retailers to manage.
We hope you'll give us a chance in the future as well, thank you. --Darren F.
I recently used Referral Candy for a campaign we ran. It was so easy to use and integrated seamlessly. Being able to customise the messages as well was great. On top of all that, the customer service was excellent, always on hand to help out with anything.
Everything good. Great Service. (Y)
Thank you Cris for helping us out via E-Mail.
Greetings from Germany
We're glad Cris was able to help! - Tom