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i haven't used the app yet, but the customer service & developer team are amazing! Super quick to respond
Thanks so much for the review! I'll pass on your kind words to our entire team. -- Bryan B.
Great integration with Shopify. Customer service (John D) was very helpful in answering all of my questions. He stayed on with me until everything was resolved and even suggested how I can get back in touch with him if anything else came up. Great job!
I just spoke with Karen in Customer Service and she is very helpful! The app is easy to use and definitely beneficial.
Tippy was absolutely wonderful and fantastic... and kind and compassionate. I needed to quickly set things up and was walked through in a very clear and reassuring way. I am excited to start using the app, Tippy made all kinds of potential uses clear to me that I didn't know we could use.
Super support from Karen today. She helped me get through the last hurdles before going live. I am excited to get things rolling. Thanks again, Karen!
It's really good service! I had a problem and went to ask them very late. Got back to me quickly and have been helping me with my problem. I think they are 24 hour customer service.
Helping out our clients is what we do best. ;) Thanks for this review and feel free to reach out anytime you need help.
-Benz
Dwight has been very helpful and answered all my questions patiently. Also, quick response from all chat team members.
Thank you for five stars! Reach out any time! - Dwight
Good fraud detection system, and does a very good job of encouraging customers to sign up for additional referral discounts. Have not had any issues with it.
We are so happy that ReferralCandy is working great for you! And thank you for this review by the way. :)
- Cris
The app is easy to use and setup, providing great analytical tools to see how well your referral scheme is performing against industry averages. The support team is also very responsive and actively seeks to provide guidance - a special thank you to Jon for his ongoing support.
Amazing customer support! Cris was a great help - I can count on him to assist me with any questions that I have. Thank you!
Thanks so much for the feedback! If you need help again, just let us know - Cris