Recensies (2.145)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
3 oktober 2023

I'm in the process of setting up my first campaign with Referral Candy. Currently, some of the issues I've had will be solved with some planned updates they will be doing (right now, only one campaign can be active, and other non-active campaigns can't be edited while the campaign is active). Once this is solved, that will help. I chatted with Jon, and he was very helpful in providing direction for a "workaround" as well as alternative ways that I can solve the hiccups in the campaign set up. Thank you Jon.

DIY Craft Warehouse
Verenigde Staten
3 maanden gebruiken de app
ReferralCandy heeft geantwoord 5 oktober 2023

Thank you so much for this helpful feedback. We have also raised your concern with our product team. Please do let us know if you need anything else and we will be glad to assist you. :)
- Jon

17 augustus 2016

Easy to work with the team. They are quick and responsive to your needs.

Seektheuniq
Singapore
Bijna 8 jaar gebruiken de app
Bewerkt 14 december 2018

Though some of the features could be a little more fleshed out (HTML editor on the emails is very basic), this is a solid referral program with excellent support. My account manager Derek is knowledgable and always on chat to quickly answer questions and is also available by phone whenever I need it. Definitely recommend this plugin for a no-nonsense referral service.

Bear Mattress
Verenigde Staten
Bijna 7 jaar gebruiken de app
17 maart 2016

I have been working with Ferry at Referral Candy for over a month now. He has been excellent to communicate with. I always have prompt responses from the team at Referral Candy. They are really interested in helping you have the best referral program you can have.

The Sox Box Retail
Verenigde Staten
Meer dan 6 jaar gebruiken de app
29 november 2018

The livechat support is great - Karen was quick and efficient in helping me with my query and getting our referral scheme up to scratch. Referral Candy is great value for money when compared to other referral platforms out there.

Tweak Slumber
Verenigd Koninkrijk
Meer dan 5 jaar gebruiken de app
9 januari 2019

Clean and simple interface, and quick to setup. Seeing incremental revenue within month of implementing. Customer support (Derek) had some useful tips too.

Myles Apparel
Verenigde Staten
Meer dan 5 jaar gebruiken de app
12 juli 2022

This integrations is great at creating referral campaigns for existing customers and being able to give an incentive to the referring party. We used this and it was good for UGC and influencer marketing.

Thermogel Body Toning Gel
Verenigde Staten
Ongeveer 5 jaar gebruiken de app
ReferralCandy heeft geantwoord 18 juli 2022

Thank you so much for this feedback and we are so happy to hear our services fit your needs. :)

30 juli 2020

I've certainly had some frustrations with Referral Candy over the years, but I will say I think they are continuing to improve and have great customer service. Tomas helped me figure out a big issue with customizing my referral theme and was a huge help. I like that it's easy to get in touch with someone whenever I have a problem.

Natalie Borton
Verenigde Staten
Bijna 5 jaar gebruiken de app
26 oktober 2022

J'utilise cette application depuis plusieurs années, ça fonctionne bien, le programme de parrainage est efficace. Seul souci : c'est cher

Elwing Boards
Frankrijk
Meer dan 4 jaar gebruiken de app
ReferralCandy heeft geantwoord 26 oktober 2022

Hey there, thank you for being with us for over 3 years! One of our Success Managers will reach out to you so that we can better understand your needs.

30 november 2022

Still trying to get set up for this app, but the online support team on chat and email have been great. Jon, Cris, Jelson, Hannah and Katherine are just some people who have been there to support and very helpful. Hoping to get this live for our company soon.

Dai
Verenigd Koninkrijk
Meer dan 4 jaar gebruiken de app
ReferralCandy heeft geantwoord 6 december 2022

We are very happy to have assited you and looking forward to seeing great results with your campaign. Please feel free to get back to us should you need assistance. :)
- ReferralCandy team