Referral Candy & Affiliate

Referral Candy & Affiliate

Avaliações (2 175)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
26 de outubro de 2020

Technical issues with referral tracking but great Service from Tom, he helped us to resolve the issue.

Every
Alemanha
12 months usando a aplicação
9 de dezembro de 2013

Very easy to set up and includes all needed functionality for us.

Only one small issue — post-purchase popup widget doesn’t work with Shopify.

Shaka
Estónia
12 months usando a aplicação
Editado a 17 de fevereiro de 2021

The guys helped us rectify our issues and has been working well since. Keep up the good work and improvements

Amino
Reino Unido
11 months usando a aplicação
Questão respondida por ReferralCandy 23 de abril de 2021

Thanks for updating your review - we'll work hard to earn that fifth star!

Editado a 28 de setembro de 2017

Update: Referral Candy has resolved my issue and I am happy with the outcome.

Original Review: Extremely inconsiderate customer service. Stuck paying for a useless app. I will NEVER recommend Referral Candy to anyone. Try Friend Buy instead because their service is top notch.

Bombay Cedar
Estados Unidos
10 months usando a aplicação
3 de dezembro de 2021

Super App! Klappt alles hervorragend. Wir sind sehr glücklich über den guten Support und die Funktionen.

Ölich
Alemanha
10 months usando a aplicação
Questão respondida por ReferralCandy 6 de dezembro de 2021

Thank you so much for the feedback! If you need further help, feel free to let us know! - Jon

Editado a 25 de fevereiro de 2021

I would love to be able to create my own referral code to use with influencers, but JC helped me understand how to make my idea work for now! I have enjoyed this app, and so have the customers! Response time was quick!

Teacher Happies
Estados Unidos
10 months usando a aplicação
12 de dezembro de 2022

Katherine was super helpful with answering my questions and helping me out with some technical issues. She was very prompt in her responses! Thanks Katherine.

Fuel For Fat Loss
Canadá
10 months usando a aplicação
Questão respondida por ReferralCandy 14 de dezembro de 2022

It was my pleasure assisting you. Thank you for a wonderful feedback. :)
- Katherine

22 de outubro de 2021

I had some issues getting it all set up correctly and Karen patiently guided me through and made helpful suggestions I had not considered. Apparently great customer service isn't dead. Who knew?

The Original Flip Flap Company
Estados Unidos
9 months usando a aplicação
Questão respondida por ReferralCandy 25 de outubro de 2021

Thank you for your kind words. Karen will be delighted to hear it! - Tom

9 de fevereiro de 2022

Customer service of JC was helpful, he immediately jumped on a call. Prefer that over email. Thanks for the help.

The Coucou Club
Países Baixos
9 months usando a aplicação
Questão respondida por ReferralCandy 9 de fevereiro de 2022

Thanks for the feedback! If you need anything, just let us know - JC

Editado a 20 de agosto de 2021

Integration with Klaviyo was a little confusing at the start and not well explained, but Derek was very helpful over a call and explained everything much more clearly to us and made sure everything was running smoothly.

PhycoHealth
Austrália
9 months usando a aplicação
Questão respondida por ReferralCandy 18 de agosto de 2021

Hey there, adding a short note here to let you know we hear you. I agree, the Klaviyo integration can get tricky at times. But that's what our team is here for: help you out and make things easy. We are also revisiting our documentation on Klaviyo to see what can be improved. I will reach out separately to schedule a call.
Hope to hear from you. — Derek.