Avaliações (2 173)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
2 de fevereiro de 2023

Karen Manuel was incredibly helpful to our team in setting up our Affiliate and Referral program. Alejandra was also very informative in providing us the best solution to our issues.

Afternoon Light
Estados Unidos
6 months usando a aplicação
Questão respondida por ReferralCandy 2 de fevereiro de 2023

Thank you for the review. We enjoyed being in the demo with you! Reach out to us any time you need assistance! - Karen & Alejandra

21 de junho de 2022

I'm still new to the app but Lorraine helped me out with a few questions that I had. It all looks promising and I look forward to using the app.

HOPR
Austrália
6 months usando a aplicação
Questão respondida por ReferralCandy 21 de junho de 2022

I am so grateful for your feedback. Please let us know anytime you need help.
- Lorraine

Editado a 18 de agosto de 2020

Lorraine was extremely helpful and was very responsive to our needs. We are continuing to work through the issue but have made quick progress thanks to Lorraine and the staff at ReferralCandy. Great job!

Sandviper
Estados Unidos
6 months usando a aplicação
19 de maio de 2021

Derek in customer service is the man! Helped to resolve my integration issues. Looking forward to using the app now.

BASE SKNCARE
Reino Unido
6 months usando a aplicação
Questão respondida por ReferralCandy 20 de maio de 2021

Thank you for the 5 stars! Reach out any time. -- Derek B.

7 de abril de 2021

Customer support was fantastic - had 1 (but truthfully 1000) questions and Mardie was supurb in answering the. Thanks Mardie

Class Mathematics
Austrália
6 months usando a aplicação
9 de março de 2022

We tried implementing this app a while back, but some tech bugs put it on hold. Cris was incredibly helpful and informative throughout the process - letting us know when bugs were fixed, walked us through installation and setup, and continued to answer any questions we had moving forward. Overall a really great experience with Cris and we're excited to see what the referral program can do!

One Mighty Mill
Estados Unidos
6 months usando a aplicação
Questão respondida por ReferralCandy 9 de março de 2022

Thanks so much for your patience! We're always here to help you out. If you have any concerns, just let us know. - Cris

14 de abril de 2020

Very comfortable app. Most importantly, very USEFUL, FAST and EFFECTIVE customer support by Tom. Every time you have questions, just send them and he will respond back on time with full, instructional responses. :)

Sativida
Espanha
6 months usando a aplicação
15 de janeiro de 2016

I'm extremely impressed with the customer service at ReferralCandy. Jon has been awesome in providing me flexibility and time in implementing ReferralCandy onto my site. Instead of being charged per month, as I expected, Jon delayed any payment until I got up and running. What was most impressive is that I was notified before I was about to be charged again, providing me a heads up. I thought this was a pretty great thing to do. It shows that you put your customers first. Thanks

The Primp Club 2
Canadá
6 months usando a aplicação
23 de março de 2017

Heard about this from Steve Chou (http://mywifequitherjob.com/) and he was bang on the money - super helpful staff, prompt responses, if you even need help as the app is super self explanatory and requires no coding knowledge at all. Fab and an invaluable tool in my select range of installed Shopify apps!

Vela Boutique
Reino Unido
6 months usando a aplicação
4 de novembro de 2020

Great customer service. Derek is sooo very helpful! Can wait to start using this app for referrals!

Sayings Kids
Estados Unidos
6 months usando a aplicação