Referral Candy & Affiliate , 2 132 avaliações

Avaliação geral
4,9
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
Editado a 20 de agosto de 2021

Integration with Klaviyo was a little confusing at the start and not well explained, but Derek was very helpful over a call and explained everything much more clearly to us and made sure everything was running smoothly.

PhycoHealth
Austrália
9 months usando a aplicação
Questão respondida por ReferralCandy 18 de agosto de 2021

Hey there, adding a short note here to let you know we hear you. I agree, the Klaviyo integration can get tricky at times. But that's what our team is here for: help you out and make things easy. We are also revisiting our documentation on Klaviyo to see what can be improved. I will reach out separately to schedule a call.
Hope to hear from you. — Derek.

Editado a 28 de setembro de 2018

-Great support from Tippy! Fast, accurate and nice, which helped me set up the service in no time. Look forward to using it
-Update: great support from Karen as well! Fast and useful replies to check on our program setup

Xfyro
Estados Unidos
About 1 year usando a aplicação
23 de abril de 2020

I have JUST installed the app, so I have yet to see results. So, I cannot offer a review on the app, however I would like to offer a review on Jon, who was the representative who assisted me. Jon was very friendly and accommodating, and answered my questions directly and clearly. As a matter of fact, I realized I had another question after we hung up, and I am hoping I can reach Jon again directly, since he was so helpful the first time. Thank you again and I look forward to watching my business grow using Referral Candy. Thanks again, Margi Mason, Mrs. Mason's Co.

Mrs. Mason's Co.
Estados Unidos
About 1 year usando a aplicação
2 de janeiro de 2019

I really enjoy the potential that comes with this app. Email referrals can really help and is one of the more affordable ones of all the apps. Customer service is responsive and great, but there is some work to be done on your end. Naturally, setting up the brand, proper marketing for awareness is important. I wish it can be integrated easier into shopify if you are using the points method without having to enter referralcandy page specifically, but it gets the job done.

GraciaFashion
Estados Unidos
About 1 year usando a aplicação
30 de abril de 2019

Very good support and awesome app! Would highly recommend this to anyone who is trying to run a referral program.

Mini Dreamers
Estados Unidos
About 1 year usando a aplicação
Editado a 22 de junho de 2018

Lorraine was very quick to respond and tentative. She reached out to the ReferralCandy engineers and found a solution quickly. Great customer support!

The stand alone app itself (not the Shopify app, but actual app) is always improving but has room for growth (hints 4 stars)

Organic Beard Supply
Estados Unidos
About 1 year usando a aplicação
28 de maio de 2019

Derek answered all of our questions and helped us set up the app. The dashboard is also intuitive and easy to navigate.

Hazel Village
Estados Unidos
About 1 year usando a aplicação
6 de janeiro de 2020

We're just getting started with Referral Candy and already their support team has proved themselves invaluable. Thank you so much! We can't wait to begin putting this great app to work!

Bantam Tools
Estados Unidos
About 1 year usando a aplicação
17 de outubro de 2019

Very powerful app and easy to integrate with Recharge and Shopify. Derek of support team was of great help despite my shitload of questions ! Totally recommended

Compliment
Bélgica
About 1 year usando a aplicação
15 de novembro de 2018

Great app and customer service. Very nice as well. I would definitely recommend them to anyone !!

Jacked Factory
Estados Unidos
About 1 year usando a aplicação