Referral Candy & Affiliate
Cumpre os mais elevados padrões de qualidade da Shopify para velocidade, facilidade de utilização e valor para o comerciante
Avaliações (2 175)
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We used this App to help build our database of customers and have already had our first referral within less than a week of setting up.
So glad to hear of your feedback! If you have any concerns, just let us know. - Jon
I'm new to the Referral Candy app, so I don't have any big results to brag on (yet). However, the customer service has been outstanding. The response time was quick and the information was very helpful. I look forward to working with the Referral Candy team to help build our sales.
We had an issue with one of our customers getting linked to orders that the customer did not place. Dwight was super helpful, and we were able to finally solve this problem! Thanks for all the help from the Referral Candy team!
Thanks!
I needed some help setting up an integration with a third party app. I contacted RefferalCandy support and got a response from the lovely customer support agent, Katherine, within 10 seconds! I got the help I needed and all my questions answered. I have tried many refferal apps in the past, but RefferalCandy is definitely the best you can get, and for a fair price. I would reccomend anyone looking for an affiliate or refferal app to give RefferalCandy a try.
Thanks for the 5 stars! Reach out anytime! - Katherine
I received 10/10 support from Benz Jalali! She had answers to all my questions and helped me with the setup. Excited to get started on using the product to see if it works for us.
I had high hopes for Referral Candy but the service was ineffective and and the customer service was disappointing.
NB: This review is from 2018, about a previous version of ReferralCandy.
Thank you for your feedback. I hope in the future you can give us another try so we can deliver a successful referral campaign and great support as we have for thousands of other merchants.
Just installed ReferralCandy. Pretty easy so far and the customer support chat feature is amazing. Derek was so helpful and tried his best to provide as many resources as he could find. Only critique is that there is limited customization ability (e.g., I can't change the color of the font) but that is outside of Derek's control. 5 stars to customer support, 4 stars for customization capabilities.
Jon was extremely helpful as he guided me through the steps to set up the app. I was able to link it and test it thanks to his professionalism and patience!
Seems straightforward so far (we've only had it a week) - clear dashboard with easy to read metrics - customer service got back to me within 20 min on a question in chat, thanks for the help Jon!
Jon from support was super helpful, friendly, and efficient. I have always had good help from Referral Candy so keep up the good work!
Thank you so much for this incredible review, I really appreciate it. -Jon