Avaliações (2 172)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
10 de abril de 2018

Nice app and it's too easy to use and make themes and you can also take help from support I also took help from Karen she has guided me very well how can I page and make the join page as I want.

Thanks
shawn

Zanegrace
Canadá
About 2 months usando a aplicação
Editado a 14 de junho de 2019

Lorraine Garcia helped answer my questions as I figured out how to use the app for the first time. Excellent support! Super quick, patient, and knowledgable.

Wynwood Dog Food Co.
Estados Unidos
About 2 months usando a aplicação
Editado a 12 de abril de 2019

Jon @ Referral Candy did a fantastic job guiding me on a few setup issues, and also helped edit one of their features. Very pleased with the work done!

Old Whippersnapper's Natural Handmade Manly Soaps
Estados Unidos
About 2 months usando a aplicação
16 de julho de 2020

The customer service I've received was really good. I was talking to Jon and he was super helpful. He was able to help me with all my queries.
The app itself needs some work:
1. Please have an ENABLE/DISABLE program toggle. It is very inconvenient to send an email every time we need to disable a program.
2. There needs to be some way to test a program on a store so that a store owner can understand overall flow. If there was an enable/disable toggle, this would be very easy.
3. Some of the features are hard to get to and some settings aren't clearly explained (e.g the referral reward settings)
4. Having in app chat support would be helpful too.

Overall CS and documentation is really good.

Elevar Sports
Índia
Almost 3 years usando a aplicação
28 de maio de 2014

excited to see how this grows. very easy to set up.

JHill Design
Estados Unidos
About 2 months usando a aplicação
10 de setembro de 2021

Ich habe die APP reaktivieren müssen und über den Chat-Support sehr gute und schnelle Hilfe von JC bekommen. Er hat klar und eindeutig mir die notwendigen Schritte erklärt und somit in wenigen Minuten das Problem gelöst. Super. Weiter so.

PegaNatur
Áustria
About 2 months usando a aplicação
Questão respondida por ReferralCandy 13 de setembro de 2021

Thank you for your kind words. JC will be delighted to hear it! - Tom

Editado a 1 de setembro de 2020

Dwight was super quick, helpful and polite with helping me sort out something with my account. I've been able to temporarily, pause... test and get back on track with everything despite it being confusing at first. I plan to be using this as I start my new store.

zorimi
Japão
About 2 months usando a aplicação
6 de agosto de 2020

Karen was super helpful in helping e with this app. The app has increased customer engagement and orders!

Candy Mail UK
Reino Unido
About 2 months usando a aplicação
6 de março de 2019

Nice UI, easy to setup and use, fits my needs and good customer service. Great tool for sending coupons via your website.

دزة
Arábia Saudita
About 2 months usando a aplicação
Editado a 19 de outubro de 2020

Derek, Ben and Bryan have been amazing at helping me integrate and set up referral candy. I would highly recommend.

Your Food Collective
Austrália
Almost 3 years usando a aplicação