Referral Candy & Affiliate , 2 132 avaliações

Avaliação geral
4,9
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
16 de dezembro de 2021

Great support from Jon! Only thing i wish was better was the ability to pay invoices manually so we can control payments.

Monogram
Canadá
About 2 years usando a aplicação
Questão respondida por ReferralCandy 21 de dezembro de 2021

Thanks for the feedback! If you have any concerns, just let us know. - Jon

19 de março de 2019

Tippy helped us out and was amazing! The app seems pretty fluid/seamless and works great. Can't wait to see our referral program explode as we further develop our marketplace! Thanks Tippy!

YourTechie
Estados Unidos
About 1 month usando a aplicação
9 de outubro de 2020

Great customer service by Jon! He helped me find the code my customer was looking for, so I wouldn't lose the sale. Very much appreciated!

Everviolet
Estados Unidos
About 2 years usando a aplicação
20 de janeiro de 2022

Really some of the best customer service of all the apps on the Shopify app store. We've worked with a dozen or so apps and Referral Candy is one of the most responsive, hardworking, and dedicated teams we've come across (thanks Tom & Derek!!)

Joe'y
Estados Unidos
About 1 month usando a aplicação
Questão respondida por ReferralCandy 23 de janeiro de 2022

Thanks so much for leaving us a review! We're glad that we were able to help! — Tom

2 de fevereiro de 2021

Very easy to use. For me as well as for my customers. Nice support. Exactly what I was looking for..

Neser Paul
Áustria
About 1 month usando a aplicação
1 de junho de 2020

Currently the app isn't paying out referral bonuses to customers which makes the app useless. Customer service disabled ability to chat with them.

BlackGoldVape
Estados Unidos
About 3 years usando a aplicação
Questão respondida por ReferralCandy 11 de maio de 2021

NB: this review is from 2020, about a previous version of ReferralCandy

"Hi there, we sent a few messages but have not heard back. Would love the opportunity to chat and sort out any concerns.

Following your review, we have optimized our cash reward payout system to prevent delays that may cause concerns for your customers. We have also improved our chat support coverage hours so it will be easier for you to reach us.

Thank you for your feedback as it helped us improve our service. -- Jaime R.

14 de março de 2023

Set up for things like this never go as smoothly as you'd hope. Everyone's business has nuisances. Referral Candy's support has been super helpful and patient with us. Thanks to Katherine and Jessa.

Jot
Estados Unidos
About 2 years usando a aplicação
Questão respondida por ReferralCandy 17 de março de 2023

Thank you for the review! It was a pleasure assisting you! - Karen and Jessa

Editado a 27 de outubro de 2020

I used this app to help me to give referral codes to my customers, Works very well. I Recommend using this app.

NUTROS
México
About 2 years usando a aplicação
30 de novembro de 2020

Good program so far with great customer service. Jon was great on chat and helped us resolve our issue ASAP!

Perelel
Estados Unidos
About 2 years usando a aplicação
13 de julho de 2022

I'm hoping to use this app primarily for influencer affiliates rather than for a referral program. It seems quite simple to set up for this purpose from what I have learned thus far. The service rep Jon that I have been in conversation with via chat has been very responsive and very helpful - providing me with the precise links and info needed for proper set up. Thanks Jon!

WWW.BELOVEAPPAREL.COM
Estados Unidos
About 1 month usando a aplicação
Questão respondida por ReferralCandy 18 de julho de 2022

The pleasure is all mine. Thank you so much for being so patient all throughout and feel free to get back to us whenever you need help. :)
- Jon