Avaliações (2 160)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
30 de maio de 2019

great customer service - Tippy was incredibly helpful and answered all my questions and was very detailed.

Vitalmins
Estados Unidos
13 days usando a aplicação
Editado a 17 de julho de 2020

Unable to toggle on/off! The app does what it says, however, if you wish to de-activate, there is no toggle on/off button. If you wish to cancel your free trial, there is no cancel membership in accounts/billing. There is a big Delete all information button, but it doesn't say if that cancels the membership. Please just add a few simple buttons to allow transparency for users to turn off program or de-activate account.

Kojo Fit
Austrália
13 days usando a aplicação
Questão respondida por ReferralCandy 13 de maio de 2021

NB: This review is from 2020, about a previous version of ReferralCandy.

I appreciate your feedback. Because of this, we are working on a better, more intuitive experience for users to want to cancel their ReferralCandy account. Thanks for giving us a try!

19 de fevereiro de 2021

We are working on setting up the app and Karen was very helpful in answering our questions. The response was quick and to the point. Thanks

Zigarrenschweiz Online Zigarren Boutique
Suíça
12 days usando a aplicação
25 de novembro de 2022

Hannah was great! Very helpful! She answered all of my questions and solved my problem. I had tried to set up a phone call with another person but he flaked on me so Hannah restored my faith :-)

Simply Silver Mouthwash
Estados Unidos
12 days usando a aplicação
Questão respondida por ReferralCandy 6 de dezembro de 2022

Apologies if we missed your initial call request, but rest assured this has been taken care of. You were lovely to talk to by the way, and thanks for this review.
- Hannah

14 de novembro de 2023

I'm behind the curve when it comes to technology but their chat staff helps me get answers quickly and guides me through questions. Katherine is solid as she helped me figure out my issues in minutes....painless.

Quick Weight Loss Centers
Estados Unidos
11 days usando a aplicação
Questão respondida por ReferralCandy 16 de novembro de 2023

We are always here to guide you all the way! ;p
Thank you so much for this review.
- Katherine

7 de abril de 2022

BEST in class customer service - thanks Jon!!!! All of my questions were answered immediately and it was refreshing to speak to a human and not a bot. Thanks again, Jon!!!

Lace Charms
Estados Unidos
12 days usando a aplicação
Questão respondida por ReferralCandy 1 de junho de 2022

I appreciate your positive review! We are committed to providing excellent customer support and it’s great to know that we’re meeting this goal. - Jon

20 de abril de 2020

@Tippy D. was great on the phone and was able to help me use the app and set it up perfectly. He spent a over an hour and was very helfull

survival t-shirts
Estados Unidos
12 days usando a aplicação
18 de janeiro de 2018

Amazing app customer support. Had some small issue and Karen help me out a lot and solved all my problem very fast :) Worth every penny

Thecornerofgadgets
Malta
12 days usando a aplicação
30 de agosto de 2022

App support is too good but in app you need to give the more feature like where we want to show that pages and popup these kind of option if you give so it's more easy to integrate.

Northmist
Índia
12 days usando a aplicação
Questão respondida por ReferralCandy 31 de agosto de 2022

Thank you for the review and feedback. Feel free to contact us whenever you need assistance!

25 de novembro de 2020

I've just launched the plugin today and had a lot of questions about how to use it - due to my lack of understanding of certain functions - and Ms Dwight was very patient in resolving my issues, thank you very much!

vivianee
China
12 days usando a aplicação