Referral Candy & Affiliate
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Avaliações (1 378)
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Jon was very helpful and supportive with my task.
Thank you so much for your kind words! It has been my pleasure to have assisted you. :)
- Jon
Really responsive support. Had issues with Tremendous integration, but got patient support to get it working. Thanks!
Thanks for sharing this! I’m glad we were able to work through the Tremendous integration together and get everything running properly. Don’t hesitate to reach out if anything else comes up.
- Riz
Good app, we get a ton of referral orders on the platform, and just engaged the Affiliate. Jovan crushed it for customer service.
Really appreciate the shoutout. I’m glad I could help, and it’s great to hear you’re getting strong results from both referrals and affiliates. Always here if you need a hand with anything.
- Jovan
I really appreciate the help from Jon on the support team — he sat down with me for over an hour and a half to figure out a workaround for something that the app normally isn’t designed to do. He went above and beyond to make sure everything worked the way I needed it to. Very patient, very helpful, and overall a great experience. The app works great once it’s set up properly. Highly recommend!
Wow, thank you so much for the thoughtful review! I’m really glad we were able to work through the setup together and get everything running the way you needed. I appreciate your patience during the process, it was a pleasure helping out. Happy to hear you’re enjoying the app now that it’s all set up.
- Jon
Great support, very helpful with any issues we have experienced.
The tool is pretty good at identifying potentially fraudulent activity and flagging it for disapproval.
It seems to disapprove self-referrals quite well, but there are still a few that sneak through. I just wish there were also a way to place a hold on the referred friend reward if the sale is identified as a potentially fraudulent self-referral.
Thank you so much for sharing your experience and for taking the time to leave a review. It really means a lot and helps us continue improving and supporting you better.
- Riz
This app is especially worth it for companies that use Klaviyo - super easy integration and works smoothly. The different options for referrals are also more than enough. Furthermore - Jessa was super helpful with all questions - 10/10 support.
Thanks so much for this! I’m happy to hear the Klaviyo integration worked well for you, and it was my pleasure helping out with your questions. Don’t hesitate to reach out again if you need anything down the line!
- Jessa
Customer support has been above and beyond. Overall, the app works as advertised. Has some quirks and limitations (especially the API), but how willing the team is to work with you to solve the problems makes a massive difference. Very excited to start & scale our referral program with this tool!
Thank you so much for the kind words. We're thrilled to hear you're excited to scale your referral program with us. We truly appreciate your feedback on the quirks and limitations, we're always working to improve, and it's great to know our team's support has made a difference. Looking forward to growing together.
- Riz
Charlie was personable and patient while helping me with my many questions with launching an affiliate campaign. He made sure my problem was resolved and checked multiple times to ensure that I didn't have any other issues. It was a positive experience contacting support and I feel more confident using the app myself now.
Thank you — I really appreciate that. I'm glad I could help get everything sorted and that you're feeling more confident using the app. Feel free to reach out anytime you need a hand!
- Charlie
Referral Candy is amazing! Easy setup, seamless integration, and automated referrals. Customizable campaigns and great analytics boosted my sales and customer engagement. Highly recommend!
This is such a great feedback. Thank you so much for sharing your thoughts and experience with us.
- Riz
I have tried most of the big decently-priced referral apps and this app seems to do almost everything I need. Other ones missed features, or had some things broken. Not everything is perfect in Referral Candy either, but so far seems the best one for my needs. The customer service is excellent and helps fast with the things you don't understand. Thanks Irene for help!
We are so happy to know that our app is the best fit for your business, and once again, thank you so much for providing this feedback.
- Irene
