Referral Candy & Affiliate

Referral Candy & Affiliate

Avaliações (2 144)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
10 de dezembro de 2024

Great service from Lariza and the ReferralCandy team! They helped us resolve our issue with incredible patience and kindness. So grateful for their assistance with our referral page. Five stars to the service team!

Tastee
Estados Unidos
27 dias usando a aplicação
Questão respondida por ReferralCandy 12 de dezembro de 2024

We highly appreciate this feedback. Please get back to us anytime you need help. Thank you!
- Lariza

28 de outubro de 2024

Referral Candy is great. They are very quick to respond to any inquiries and are eager to help. Jessa was very courteous, knowledgeable, and professional on our onboarding call today. I highly recommend this app!

CB Studio
Estados Unidos
9 meses usando a aplicação
Questão respondida por ReferralCandy 31 de outubro de 2024

Thank you so much for your kind words! It was a pleasure to have assisted you. :)
- Jessa

10 de outubro de 2024

I contacted Irene from the customer service team asking about why my advocate was not receiving her rewards. Within a 1 minute, she was able to investigate and share me screenshots to fix the issues very quickly . Turns out the advocate had not exceeded her referral review period. She is patient and extremely helpful, if i could give her a review, it'd be 10 out of 10 for reviews.

Proud of supporting Referralcandy , also a Singaporean company as a Singaporean merchant on Shopify.

StudyGrove
Singapura
6 meses usando a aplicação
Questão respondida por ReferralCandy 21 de outubro de 2024

Thank you for the wonderful feedback! I'm glad to know that we have resolved your concerns. We’re proud to support your business, and it’s especially great to hear from a fellow Singaporean merchant on Shopify!
- Irene

29 de janeiro de 2025

Really good application, easy to use and the customer service is very helpful!

Bien Health
Países Baixos
Aproximadamente 23 horas usando a aplicação
Questão respondida por ReferralCandy 7 de fevereiro de 2025

We are so thrilled to hear this. Thank you so much and reach out anytime you need help. ;)
- Jessa

Editado a 1 de novembro de 2024

While I was having some issues getting the referral app to work, the support team was incredibly helpful. Now the app is working smoothly and if something happens, I know I can always reach out for support.

MyMagicHealer
Canadá
19 dias usando a aplicação
24 de outubro de 2024

This app is great and the customer service people are very patient. We love it. And Irene she was very satisfactory with her service. I like her very much. Thank her very much for her help.

OUKITEL
Hong Kong, RAE da China
Aproximadamente 1 ano usando a aplicação
Questão respondida por ReferralCandy 28 de outubro de 2024

Wow! Thanks for this amazing feedback and for expressing how great our customer service was. I really appreciate it. :)
- Irene

24 de outubro de 2024

I had a problem with a duplicate account. Irene managed to sort it efficiently and in a very professional manner. Irene went above and beyond and got this sorted for me.
Michelle

thegiftofoil
Reino Unido
6 meses usando a aplicação
Questão respondida por ReferralCandy 28 de outubro de 2024

You were such a joy to talk to as well, and thanks again for writing a review. :)
- Irene

21 de outubro de 2024

Great fiest experience. Roj was great at helping he ensure I was set up and ready for launch. He showed great patience, asked great questions and even provided screens shots so I knew I was doing it properly. Thank you so much!

good natured Products Inc.
Estados Unidos
24 dias usando a aplicação
Questão respondida por ReferralCandy 23 de outubro de 2024

Thank you so much again for this review. I really appreciate it. Please reach out to us whenever you need help with your referral campaign.
- Roj

27 de novembro de 2024

Great customer service from Kevin.

Rumble Tums
Reino Unido
15 dias usando a aplicação
Questão respondida por ReferralCandy 10 de dezembro de 2024

Thank you so much for writing a review. I really appreciate this! :)
- Kevin

28 de outubro de 2024

The support is really helpful and efficient in solving my problem.

pawssprint
Malásia
3 meses usando a aplicação
Questão respondida por ReferralCandy 31 de outubro de 2024

Thank you so much for this. I really appreciate it. Please reach out anytime you need help.
- Riz