Referral Candy & Affiliate

Referral Candy & Affiliate

Avaliações (2 144)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
25 de março de 2024

Katherine worked diligently with me to solve several major issues. Referral Candy is absolutely wonderful. It does have many layers and sometimes may not be a genuine "out of the box" solution. But their customer support is always eager to help. I was frustrated several times but Katherine always kept me informed every step and I am grateful for her help as I was tempted to leave the platform ...

Thermacell Repellents
Estados Unidos
Quase 2 anos usando a aplicação
Questão respondida por ReferralCandy 27 de março de 2024

Thank you so much for your kind words! It was truly my pleasure assisting you in resolving those issues. I'm thrilled to hear that despite the challenges you faced, you found ...

13 de março de 2024

Worked with Innah on getting our shopify store reconnected to our referral candy account and she was always following up and reached out to their engineers and got an answer for us almost immediately. This team is amazing and they will follow up with you to make sure you have a solution in place before moving on. Amazing! Thank you Innah!

Farm Field Table
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por ReferralCandy 15 de março de 2024

That's wonderful feedback! We're committed to ensuring your satisfaction, so if you need any further assistance, feel free to reach out. Thank you!
- Innah

15 de outubro de 2024

Outstanding customer service

Tetsuo
Espanha
19 dias usando a aplicação
Questão respondida por ReferralCandy 21 de outubro de 2024

You were a delight to talk to as well. Thank you so much for this feedback. :)
- Jessa

17 de abril de 2024

Katherine helped me for an hour or so until everything was ready.

I've been into marketing for almost 8 years and had to deal with a lot of customers service people. She is without a doubt the best one i've ever spoken to.

She is someone every company should hold tight to and tbh, i'd give her a pay raise.

A person like her will make any company more money, and her goal is big. It's to assist ...

FashionScape
Islândia
Aproximadamente 1 mês usando a aplicação
Questão respondida por ReferralCandy 19 de abril de 2024

Thank you so much for your fantastic feedback! Our goal is always to ensure that every interaction with our support team leaves you feeling satisfied and supported. If you ...

21 de agosto de 2024

Irene is super helpful !!! Thank you

MOTH
Reino Unido
Mais de 2 anos usando a aplicação
Questão respondida por ReferralCandy 30 de agosto de 2024

You are awesome! Thanks for writing a review. :)
- Irene

9 de maio de 2024

Irene was incredibly helpful and patiently worked with me to set up our first campaign. We encountered a bug, but we quickly found a solution. I highly recommend her.

Maline Bodywear
França
6 meses usando a aplicação
Questão respondida por ReferralCandy 13 de maio de 2024

You are so awesome! Thank you so much for this review. We're excited to see great results on your referral campaign. :)
- Irene

27 de março de 2024

Had a really great customer experience with Jessa. She was really prompt with her responses as well as help me solve my issue very quicky. Super impressed!

The Butcher Shoppe
Canadá
Quase 3 anos usando a aplicação
Questão respondida por ReferralCandy 29 de março de 2024

Thanks for this amazing feedback! I'm glad to have assisted you with your concerns. Let us know anytime you need help. :)
- Jessa

1 de agosto de 2024

Support Experience Rating with Irene: 10/10

I am extremely satisfied with my support experience. The response time was extremely quick and my problem was resolved efficiently and competently. The staff were friendly, professional and committed. Communication was clear and understandable, and I felt well looked after throughout. My concern was resolved completely and sustainably, leaving no ...

FetchNature
Alemanha
21 dias usando a aplicação
Questão respondida por ReferralCandy 21 de agosto de 2024

Thank you so much for your wonderful review! Your kind words about our responsiveness, professionalism, and clear communication mean a lot to us. :)
- Irene

22 de março de 2024

I had a very small issue while setting up the domains for our emails that will be sent to our customers (it was about the account's password not being set up correctly), during the entire process i was assisted by Innah who helped and guided me through this process, always being very attentive and answering quickly, this review is not much about the services since we installed the app today and ...

TicoTopia
Estados Unidos
13 dias usando a aplicação
Questão respondida por ReferralCandy 25 de março de 2024

Thank you so much for sharing your experience. Excellent customer service can truly make a difference. I'm glad to hear that you're off to a positive start with ReferralCandy ...

10 de dezembro de 2024

Absolutely top quality service.

AUSTMOTO GIVEAWAYS
Austrália
Aproximadamente 4 horas usando a aplicação
Questão respondida por ReferralCandy 12 de dezembro de 2024

Thank you so much! You are amazing!
- Roj