Referral Candy & Affiliate

Referral Candy & Affiliate

Avaliações (2 175)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
5 de maio de 2022

I like that I was assigned a dedicated customer service rep, Jelson, who has very courteously answered my many questions and helped with any issues I've encountered. Customer service is excellent! Just one cautionary note - there is currently no notification of failed (unclaimed) reward payments, but hopefully they will add this feature soon.

Ameo Life
Estados Unidos
About 1 year usando a aplicação
Questão respondida por ReferralCandy 1 de junho de 2022

I appreciate your feedback! Send us a message anytime you need help! - Jelson

8 de setembro de 2020

Amazing app, easy to set up but I asked a little help and Karen from the support help me to be ready to launch my referral campaign from zero to launch. Thank you very much Karen!

Antica Seteria Comasca
Itália
About 1 year usando a aplicação
7 de março de 2023

Incredibly helpful and FAST customer service, Ines was very patient and kind and helped me with an resolved several requests - would highly recommend this app!

BlossomUp Store
Suíça
About 1 year usando a aplicação
Questão respondida por ReferralCandy 7 de março de 2023

Thank you for recommending the app and for a great review! Let us know any time you need assistance! - Ines

17 de outubro de 2018

Derek from Referral Candy went above and beyond to help me resolve a few problems I was having when customizing my referral program. He was so patient and really explained all of my questions in simple detail so that I could understand what was going on. I can't recommend them enough!

Jaclyn James Home
Estados Unidos
About 1 year usando a aplicação
29 de julho de 2020

Derek was so helpful in getting us started! We look forward to getting this set up with our Klaviyo integration. Great, flexible and customizable app!

KENT | super natural basics
Estados Unidos
About 1 year usando a aplicação
2 de fevereiro de 2015

Great app and support from the team. It's been a tremendous help to our referral program and we see some amazing results in generating new customers. A must have for all eComm brands.

Greats
Estados Unidos
About 1 year usando a aplicação
17 de fevereiro de 2023

Fantastic Customer Service I was assisted by Katherine. She was very helpful and knowledgeable and was able to help me with the issue I was experiencing.

Skinade US
Estados Unidos
About 1 year usando a aplicação
Questão respondida por ReferralCandy 21 de fevereiro de 2023

It was my pleasure assisting you! I appreciate the review. Just let us know if you need any assistance! - Katherine

25 de março de 2022

JC was great in guiding me on how to get our referral program set up :) excited to get it live! So far it has been a smooth process.

LYTE
Reino Unido
About 1 year usando a aplicação
Questão respondida por ReferralCandy 28 de março de 2022

We're thrilled to welcome you to ReferralCandy. Looking forward to seeing your campaign go live. :)
-Jc

18 de setembro de 2023

Great app for running referral campaigns as it has all the features that we need. Their customer support has been amazing ever since we installed the app, thanks to Jon and Ines :)

flowearth
Canadá
About 1 year usando a aplicação
Questão respondida por ReferralCandy 21 de setembro de 2023

We're glad to know that our app suits your company's needs! We look forward to seeing great results on your referral program. :)
- Jon and Ines

21 de abril de 2022

still setting it up but just wanted to come on to say Jelson has literally already been so helpful and so quick at responding. Only downloaded it about half an hour ago and responded within about 30 seconds. Insane service.

Dilly&Fin
Singapura
About 1 year usando a aplicação
Questão respondida por ReferralCandy 1 de junho de 2022

I am grateful for your positive review! We are so happy to hear that the customer support was up to par with your expectations. - Jelson