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Tippy was amazing and helped me with some features I was not aware of. He is so nice and gave me positive and encouraging feedback!!! I wish all customer service representatives were like him :)
I just reached out for the customer service and the guy named dwight was so very helpful and assisted us for over 1 hr on call,now we got all our questions clear,cant wait to work with dwight again,and will definitely try using the referral app ,thank you referral !thank you dwight!
We're glad you're happy! Reach out any time! - Dwight
We use this app for getting our referl purchase us and it makes an impact when set correctly. The support of the referral candy is always ready to help with a call and guidelines. JC was very helpful in answering all my questions and explaining the feature. I only wish all the Shopify apps would offer this type of prompt and handy support. Keep up the great work.
Thank you for your kind words. JC will be delighted to hear it! - Bryan B.
very reactive and very patient, very good service
Innah was super helpful when I reached out for set up questions. We're excited to start using ReferralCandy and are pleased with what we've seen so far!
We are so excited as well to see how your referral campaign will perform. Thank you for this review also. :)
- Innah
It is my first time using Referral Candy. I want to say thank you to JC from the support team. Really patient and help me to find the right solution. Great support!
It has been a pleasure assisting you on your concern. Feel free to reach out anytime. - Jc
This is probably the best referral app you can get, and the service is amazing too - Valerie is an absolute star! Highly recommend to anyone looking for a referral app!
Yaayyy!! We're glad to hear that you love our services. Looking forward to seeing great results on your campaign.
- Valerie
Tippy was super helpful. He offered to set up a second account for us for no additional charge because I was trying to set up 2 different Cash Rewards for different programs.
I was able to set up my program, get the link out to our ambassadors and get a sale the next day. No sale since the first one (one week later) but that of course is on our ambassadors.
Interested to see how the rest of the process goes, still on my 30 day trial
I loved the app made a lot of money when I used influencers and customers . I had a few difficulties but they gave me support fast thank you
Amazing customer service. Amazing products. These guys are going to kill it. If you need a referral program, use Referral Candy.