Referral Candy & Affiliate , 2 132 avaliações

Avaliação geral
4,9
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
15 de março de 2017

Very good app and serves the purpose of my requirements.
Great support too!

Armorr
Índia
11 months usando a aplicação
Editado a 29 de maio de 2018

Great customer service! Tippy answered all my questions in a way I could understand. :)

Twoborn
Estados Unidos
11 months usando a aplicação
16 de setembro de 2019

Easy to use and my customers love the ability to refer their friends. I had a problem (my fault) with the way I set up the app and Tippy was very prompt and helpful in getting it sorted out for me. I'm looking forward to using the app to grow my shop now that I have it properly set up

Metal Lotus
Estados Unidos
11 months usando a aplicação
21 de junho de 2022

We are setting up Referral Candy to help get more customers through friend referrals. The set-up has been simple and quick. We needed some additional help to understand how to edit copy. Katherine answered all of my questions promptly and with screenshots, etc. to make the process easier, especially for someone who is a visual learner. I would recommend this app.

Shoo For Good
Estados Unidos
11 months usando a aplicação
Questão respondida por ReferralCandy 27 de junho de 2022

Pleasure is mine. So nice chatting with you and thank you for this review.
- Katherine

Editado a 6 de fevereiro de 2020

I have not been able to officially use this app yet (that is the reason for the three stars). I have only set it up from the back end. I have not seen it in action. I am still waiting to roll out my business model. Benz has been very helpful leading up to this opening. We are very lucky to have her as a resource/rep.

**UPDATE** Im a few days from reopening my store. Benz had been great helping me set up my referral program. Very happy with all of the help that she gave me.

ADK Purveyors LLC
Estados Unidos
11 months usando a aplicação
Questão respondida por ReferralCandy 13 de maio de 2021

Thanks for your kind review. Glad Benz could help. Please let us know how we can serve you better to get up to five stars when you try us again!

15 de agosto de 2022

Great application, great team to support us with all the features. A must try for all the users of shopify!

CaseItOnline
Paquistão
11 months usando a aplicação
Questão respondida por ReferralCandy 16 de agosto de 2022

Yaaayy! Thank you for this awesome review. looking forward to seeing great results on your campaign :)
- Cris

Editado a 16 de julho de 2018

Another 5-star vote fro RC and their customer support. Tippy was on it immediately and explained the issue we were having.

July 16 - EDIT - Just had another stellar experience with Jon from RC. Keeping the 5 stars :)

Lightdrop
Estados Unidos
11 months usando a aplicação
30 de abril de 2020

I feel like my question was pretty simple—mostly seeking confirmation— and Jon was super kind and patient with me. I appreciated the time and care he took even for a simple matter. He understood and checked to make sure he understood what I was saying, and he helped me quickly and kindly. Pleasant first experience with the support team! Keep it up. Wishing you all the best during this time.

Bolt Coffee
Estados Unidos
11 months usando a aplicação
9 de agosto de 2018

We've always been a big fan of the referralcandy platform and when we moved to Shopify we wanted to make sure it came with us. We had a few issues getting set back up and running on Shopify but Tippy was amazing, he was on skype at all times of the day and night working through the issues with is and had us up and running again in no time. tldr: great platform with support that is second to none - highly, highy recommend

Pure Pet Food
Reino Unido
10 months usando a aplicação
12 de abril de 2023

J.C. provided excellent customer service and overall I have no complaints about the referral program.

Soundpaint
Estados Unidos
10 months usando a aplicação
Questão respondida por ReferralCandy 14 de abril de 2023

Thank you so much for writing a review. I really appreciate it. I was glad to have assisted you with your concerns. :)
- JC