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Super simple to set up. Easy to use. Awesome user experience and extremely happy thus far! NIPYATA! is a big fan of Refersion! #nipyatalove
Refersion so far has been great. Their staff is great with answering all of our questions via chat and provide us with great information to really optimize our affiliate program.
On average we receive 100 emails a week from individuals seeking to be a sponsored athlete or brand ambassador. It has been a tedious process to read through every email and select the individuals that would qualify to be a brand ambassador and we had a hard time rejecting hundreds of individuals because of the areas they didn't qualify in... we wanted our customers to feel like they're apart of the brand and earn money while sharing our apparel with their friends and families. That's when we started researching different affiliate programs and finally discovered Refersion. This app has been a great experience for us and our brand. We have close to 500 affiliates and the generated sales are tremendous! We allow our affiliates the opportunity to become a brand ambassador (which has greater perks and advantages... free apparel... social media exposure... etc)... but they have to generate 50 sales.
There are a few flaws with refersion that we have encountered. 1) Affiliates will 'double dip'. They know that they will receive a payout for the sale they get from customers using their code. Then they will use the code on their personal orders... thinking they will receive a discount on their order and on top of that get an additional payout from refersion. 2) Cost of referesion app keeps getting exceedingly pricey due to the amount of affiliates signing up. 3) Payout isn't automatic and now that we have caught affiliates 'double dipping' we have to manually go through ALL affiliates sales and manually readjust the payout amount.
Sean is spectacular, he answers all our questions quickly and concisely and explains very well when he gives his seminars, we are very happy with him!
Sean helped me reset my account and 2FA after I got a new phone. He was quick to respond and very helpful. thanks!!
Works pretty well, and the developer is very responsive for fixing issues and interested to hear feature suggestions. Reports are very clunky, need an overhaul badly - have to be queued, slowly generated and sent via email, takes too many clicks to get a report. Admin does not work well on mobile which confuses some of our customers. Also dislike that all affiliate URLs are from refersion.com - effectively locks you into Refersion.
Easy start up, easy affiliate link creation.
Our store had a problem with the tracking and refersion team followed up and solved the problem.
We use this app at https://thedrug.store/ and it has so far proved useful- however, the marketplace is a bit rubbish if you are a new site or brand. Don't expect influencers or affiliates to come to you.
Andre is a legend though and has helped us solve our issues with integration!
But if you are willing to engage with the affiliates yourself and get them signed up to Refersion, it's incredibly easy to manage, the customer service is great and cost effective.
Good support from Jenna! I use this app for our affiliate program and it's the best! The support team at Refersion is truly heaven sent. The platform is user-friendly and gets the job done. Highly recommend this app!