Arvostelut (1 016)

Kokonaisarvio
4,7
Lukumäärä luokitustasoa kohden
  • 87 % arvioista on 5 tähteä
  • 7 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
18. heinäkuu 2018

I started using refersion and ran into a couple of issues and contacted customer support and spoke with a gentleman named Sergio. Sergio is by far one of the most helpful customer service representatives I've spoken with, he walked me through step by step on how to fix my issues and knew exactly what he was doing . Definitely has a great sense of humor and made things easy for me! Thanks man!

Lionjewelssales
Yhdysvallat
21 päivää sovelluksen käyttöä
22. kesäkuu 2017

I had decided that I wanted to launch an Affiliate program but really didn't know where to start with all of the technical issues. I can sell things - but getting it all set up was my biggest fear. I tried one program and I was so lost I was about to pull my hair out. So I did a Google Search as to which Affiliate program worked with my Shopify account. Oh My Goodness Refersion was the answer 100%. It was so simple to set up. The Support Team is amazing! The fact that they could show me how to go into Shopify and set up Vanity sites for my affiliates really added another plus. I can't say enough about this App.

Kellys Fashion Connection
Yhdysvallat
21 päivää sovelluksen käyttöä
Muokattu 8. kesäkuu 2019

Refersion has been very helpful. They respond quickly to my questions and are always willing to login and make an adjustment for me. Emma Shakima and Eric have all been very active contacting me. Thank you Refersion not just for a great app but also for your great service!

Ripplez By Danny
Yhdysvallat
20 päivää sovelluksen käyttöä
28. lokakuu 2016

Easy and Simple for us and our Affiliates.
That makes it perfect.

Brilliantk9
Yhdysvallat
20 päivää sovelluksen käyttöä
3. marraskuu 2017

Amazing level of support! Very complete affiliate tracking system for eCommerce. We have just started with them and just does what we need it to do. 100% recommended!
Install it!

Preppypaws
Yhdistynyt kuningaskunta
20 päivää sovelluksen käyttöä
17. heinäkuu 2016

This is a very cool idea and I look forward to using it!

Connect 2 Geek
Yhdysvallat
20 päivää sovelluksen käyttöä
Muokattu 15. maaliskuu 2021

This is a great app and Andre on customer support is an asset to their team. He answered my question, then noticed something else I needed help with before I even noticed it. That is the definition of going above and beyond the Shopify app call of duty!

TCVM Pet Supply
Yhdysvallat
19 päivää sovelluksen käyttöä
8. toukokuu 2019

Great app! Quick customer service response! Good for Affiliate Marketing!
Excellent technical support!

Paris France Beauty
Vietnam
19 päivää sovelluksen käyttöä
Muokattu 18. heinäkuu 2018

We have been using Refersion for just over (3) weeks and very pleased. Sergio and everyone else provides fantastic email and phone support.

The onboarding process is fast and easy with a lot of videos and a simple step-by-step to do list.

Try it you will love it.

Warm Regards,
Randal DeHart, PMP, QPA
Fast Easy Accounting

Contractors Success M A P
Yhdysvallat
19 päivää sovelluksen käyttöä
Muokattu 10. heinäkuu 2018

Underwhelmed and unimpressed. Two days for test purchases to show up in the dashboard when they say it should be an hour at most. Lackluster and flip responses to support requests. On the getting started webinar (where the leader seemed distracted, confused and took such long pauses between thoughts we thought the screen had froze except for the loud background noise) -- he had no insights or help to offer participants in the Q&A. Moreover, he began answering questions and then immediately lost his train of thought every time a new one popped up in the chat field. Just really unprofessional at every step of this process.

When participants asked about similar problems they were having he said their order volume (or something to that effect) was slowing down their product. Again, very blasé and not very confidence inducing.

I'd been waiting for this product to work as I have several influencers in multiple countries and time zones wanting to be affiliates. I went to upgrade after realizing they force you to in order to be able to create a coupon code. I agreed to the upgrade price but when I go to use it, it says I still need to upgrade and round and round in circles. The support response was that it sometimes takes a while and "sorry."

If you're in a hurry to get your affiliate program up and running, you will be disappointed here. I am an affiliate for another company that also uses Refersion and it's been a headache (missing referral links in dashboard, etc) from that perspective, too.

They also need to cutback on the constant canned emails if the live support and product is so incredibly lackluster.

I'll submit another review if this actually works without so much lag time for set up.

No Fail 2 0 Radical Womens Fitness
Yhdysvallat
18 päivää sovelluksen käyttöä