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Great app, user friendly and the customer service is phenomenal. I had a customer service guy named John help me, was super friendly, knowledgeable and was willing to go the extra step to help me with any questions I had.
Finally someone made a decent affiliate program with great support. I switched all my accounts over and so far I like it quite a bit. Highly recommend.
The Refersion customer service is outstanding. Brittany has always responded to my questions quickly and makes sure that everything is resolved. She has followed up with me on multiple occasions to make sure that things are running smoothly.
John helped resolve my affiliate issue promptly and was communicative throughout the entire process. I appreciate the great service!
Works pretty well, and the developer is very responsive for fixing issues and interested to hear feature suggestions. Reports are very clunky, need an overhaul badly - have to be queued, slowly generated and sent via email, takes too many clicks to get a report. Admin does not work well on mobile which confuses some of our customers. Also dislike that all affiliate URLs are from refersion.com - effectively locks you into Refersion.
Refersion is absolutely outstanding. From researching into the best application for an Affiliate Program, to purchase, and implementation, Alex has exercised outstanding and exemplary customer service.
We came from an affiliate platform, which was extremely rudimentary in function, customization, and which had difficulty in accurate tracking.
Refersion does everything you'd want and need in an Affiliate Platform.
Extremely Easy Implementation
User Friendly Interface & Navigation
Easy to Implement Affiliate Sign-Up Form
Tracking & Metrics for Affiliate Performance, Traffic and Conversions
Beautiful Automatic Email Notifications
Interactive Area for Creatives and Banners
Extremely simple to use Pay-Out System
Amazing Post-Purchase Customer Touch-Point Marketing - To Incentivize Brand Loyalty, Increase Sales, and Incentivize Repeat Purchases.
Love the Refersion platform.. an couldn't possibly give a higher or better recommendation. Alex has done a remarkable job!
John was an amazing person to work with!
Great software, all we needed to set up our programs. In addition, Alex has been very responsive to requests and some custom items we needed.
This is a awesome app. It is easy to setup. The user interface is easy to navigate and operate. The tracking is accurate. The affiliate also enjoy the easy signup process.
I originally tried another affiliates app which unfortunately wasted a week of my time before I finally threw in the towel. I contacted Shopify and they recommended Refersion to me. At first I was a little apprehensive as I didn't want to commit to a monthly pay plan.
As soon as the decision was made it took me no time at all to instal the app, contact my future affiliate and to get the ball rolling.
Any questions have been answered within 24 hours and advise given.
I would totally recommend this app to other companies who wish to grow their affiliate business.