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Erik is quick and responsive. Very helpful. Thanks
When you are trying a new app the support is very important and Reversion have it!
Excellent support service is given by Nick, the answer fast and effective.
The videos are clear and easy to understand.
Janice was too helpful and responsive! She helped me set up my account and answered all of the questions I had! Thank you!!
Really simple to set up and very easy for affiliates to use.
Excellent application, works as intended and customer support is phenomenal.
The only reason we feel this application receives a four star rating opposed to a five star application is because it lacks a lot of customization and design options.
There is no white branding options, customization in terms of the text fields is limited, and one big issue is we cannot have our own custom domain name. We are in need of an affiliation application that allows us to customize our registration page URL with CNAME pointing (ex. affiliates.dmcollectibles.com) but this application does not support that.
All in all, this application is solid. It works as it is intended to do so but we are just looking for a more customizable referral application with a more sleeker design and a lot more features.
If Refersion gets these types of features, we will definitely look to switch back but for now, we are forced to look elsewhere.
Support will help you no matter what. Emma has been coming forward more than needed. Cheers to that! !
Easy to use and great customer service. Will definitely use for my future product launches!
I use this app for the ambassador who endorse my brand on instagram, in the aim to track the sells made thanks to you, and give them back some free product from my store. The app is not very intuitive for me (I don't use that kind of app a lot) so Erik checked some details for me, and now everything is ok ! Thank you !!
Andre was top notch! Some apps drag their feet to install their code to your site but this went swiftly!
Hope to add additional positive customer service & user experience reviews in the future.
This app is great and helps offer a simple solution to my needs for affiliates. The company follow up and customer service is very good, as well. Nick was there to personally test my integration and is a great support. He has been amazing. So far so good!!