Refersion: Affiliate Marketing

If you are planning on downloading this app then be ready to pay whether you want to or not. I downloaded the app and decided that it will not benefit my shop. After a few days I removed the app way before the trial was over, and I got hit with a charge. I emailed support and they did cancel my account, however, they did not refund me as they claim that they are an independent app from shopify and you have to notify them to cancel the account. Nowhere on the app does it say that, but It's ok they can keep the payment. Be careful and make sure that you don't remove the app without emailing them or the same will happen to you.

Don't understand and support was there but not helpful

Awesome app with a very easy registration process. The ability to create custom referral links for affiliates would make this app perfect!

Didnt work. All the sales online never showed up in any of the affiliates accounts. But worse of all, the customer service doesnt exist so when you have a problem, you cant actually fix it. There is actually no customer service, just automated emails 48-72 hours after you ask a question. Terrible.

El soporte no es bueno si quieres personalizar algo, tras varios días intentando poner en marcha el programa he tenido que desistir. El slogan de "simple" no es correcto desde mi punto de vista. Hago preguntas concretas y sólo me envían enlaces a la documentación donde no queda nada claro en mi caso cómo actuar.

Great for affiliate marketing!

Easy to use and very convenient

Overall, not a good experience at all. Poor Service & App Not working. Literally I sent 4-5 emails over 48 hours with no response. Do not recommend. I have now given this app two chances over the last several years.

Signed up but cannot move forward since there is just no response from this company - apparently I need to grant access to their login request. Have given up trying to contact them.

Be careful what permissions you give them. Refersion logged into my account and created a 100% discount code for my product without my consent.

To use Refersion, they give themselves permissions within your Shopify store that allows people to do this. I am not personally comfortable with giving strangers this level of access -- especially when they feel comfortable creating discount codes without my permission.