
Releasit COD Form & Upsells
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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this app features are good even support is real quick. fully customizable form or even if i need something to add in the COD form they quickly provide that feature. I love using this on all of my stores.
Great support from the staff member Dzenan.
The Releasit team is always fast and flawless when helping me with all my stores.
I have more than 50 COD stores, and Releasit is integrated into nearly every one of them.
This is a must-have app for any COD-focused store. The one-page form is fast, user-friendly, and helps increase conversions and order value with built-in upsell features. Setup is simple, and the support is outstanding—special thanks to Kemal for the quick and helpful assistance. Highly recommended!
It’s super easy to set up, the form looks clean and professional, and it has helped increase my conversions. The upsell features are a great bonus! I’m very happy with the results and the support team is excellent. Highly recommended!
Whenever I had some errors or problem related to COD form their quick support team solves that really quickly. I am amazed with their service. I would highly recommend this app to everyone as they have really easy user interface and support is good.
This app has been a game changer for our store! The COD form is super easy to use and has significantly increased our conversion rate. It streamlined the checkout process for our cash-on-delivery customers and made everything more efficient.
Huge thanks to Kemal for the amazing support, he was incredibly responsive
I 100% recommend this app. If you're in Pakistan and want to properly set up your Shopify store according to your needs, this is a great app. It helps your customers place orders easily.
The app is just perfect, you can do whatever you want almost, we process a huge load of orders monthly with no issues, with the enterprise plan the support is impeccable 10/10, thanks Antonio again ✅
Great app! It’s incredibly practical and easy to use.
It really helps boost both conversion rates and average order values.
What stands out the most is their customer support. They were quick to address and resolve my issues, which made a huge difference.
By far the best app for COD!
Definitely recommend it!
We were initially using the Releasit COD Form app on our store, but recently encountered a serious technical issue where customers could not complete orders—the form would just keep loading and never redirect to the confirmation page. After days of declined orders, we identified that the issue was coming from the Releasit app.
When we contacted their support, instead of fixing the problem, they told us we must include an email field in the form for it to work—something that was never required before. We explained that other apps, , work perfectly fine without forcing this. Still, no proper solution was provided, so we decided to switch to another alternative
However, what happened next was shocking.
As soon as we moved away from Releasit, we started receiving fake and bot orders on our store—clearly targeted, and likely not a coincidence. It seems like a form of retaliation or unethical behavior from their side, which is completely unacceptable.
If you're considering using Releasit, be careful. Based on our experience, not only is the support unhelpful, but switching away from their app might expose your store to spam or malicious activity. We strongly recommend going with a more reliable and ethical alternative
Thank you for sharing your experience. I'm truly sorry to hear that you faced these issues, and I want to personally address them.
At Releasit, we work tirelessly every day to provide reliable solutions and responsive support to thousands of merchants. I'm sorry that in your case, things didn’t go as expected.
Regarding the issue you encountered: we understand how frustrating it must have been. Our team recommended including the email field because recent platform changes and app updates have made it essential for proper form submission and order processing. We’re actively working on improving compatibility and reducing friction in these transitions, and your feedback helps us do better.
As for the allegations of fake or bot orders after uninstalling our app, we want to be absolutely clear: we strongly refute any suggestion of malicious intent or retaliation. Releasit has never and will never engage in unethical practices. We take this kind of accusation very seriously, and we’re happy to cooperate in any investigation to clear up the matter.
We’d still be more than willing to work with you to resolve any technical issues you experienced. Our goal is to support your store's success, not hinder it.
If you’re open to reconnecting, we’d appreciate the opportunity to make things right.
Kind regards,
Carlos Villanueva
Releasit General Manager