Releasit COD Form & Upsells

Releasit COD Form & Upsells

Recensies (5.575)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
6 april 2025

Whenever I had some errors or problem related to COD form their quick support team solves that really quickly. I am amazed with their service. I would highly recommend this app to everyone as they have really easy user interface and support is good.

The Dream Shop
India
Ongeveer een jaar gebruiken de app
29 maart 2025

The app is just perfect, you can do whatever you want almost, we process a huge load of orders monthly with no issues, with the enterprise plan the support is impeccable 10/10, thanks Antonio again ✅

Magazinpremium.ro
Roemenië
4 maanden gebruiken de app
10 februari 2025

I’ve been using this app for a few months, and it has been an amazing experience. The interface is user-friendly, and the features are exactly what I needed. I particularly appreciate how responsive and professional their customer service is. Every time I had a question, the team responded quickly and provided helpful solutions.
Thank you for the excellent service and continuous improvements! I highly recommend this app .

Foulla collection
Algerije
5 maanden gebruiken de app
14 april 2025

We were initially using the Releasit COD Form app on our store, but recently encountered a serious technical issue where customers could not complete orders—the form would just keep loading and never redirect to the confirmation page. After days of declined orders, we identified that the issue was coming from the Releasit app.

When we contacted their support, instead of fixing the problem, they told us we must include an email field in the form for it to work—something that was never required before. We explained that other apps, , work perfectly fine without forcing this. Still, no proper solution was provided, so we decided to switch to another alternative

However, what happened next was shocking.
As soon as we moved away from Releasit, we started receiving fake and bot orders on our store—clearly targeted, and likely not a coincidence. It seems like a form of retaliation or unethical behavior from their side, which is completely unacceptable.

If you're considering using Releasit, be careful. Based on our experience, not only is the support unhelpful, but switching away from their app might expose your store to spam or malicious activity. We strongly recommend going with a more reliable and ethical alternative

The Perfume House
Verenigde Arabische Emiraten
5 maanden gebruiken de app
Releasit heeft geantwoord 15 april 2025

Thank you for sharing your experience. I'm truly sorry to hear that you faced these issues, and I want to personally address them.

At Releasit, we work tirelessly every day to provide reliable solutions and responsive support to thousands of merchants. I'm sorry that in your case, things didn’t go as expected.

Regarding the issue you encountered: we understand how frustrating it must have been. Our team recommended including the email field because recent platform changes and app updates have made it essential for proper form submission and order processing. We’re actively working on improving compatibility and reducing friction in these transitions, and your feedback helps us do better.

As for the allegations of fake or bot orders after uninstalling our app, we want to be absolutely clear: we strongly refute any suggestion of malicious intent or retaliation. Releasit has never and will never engage in unethical practices. We take this kind of accusation very seriously, and we’re happy to cooperate in any investigation to clear up the matter.

We’d still be more than willing to work with you to resolve any technical issues you experienced. Our goal is to support your store's success, not hinder it.

If you’re open to reconnecting, we’d appreciate the opportunity to make things right.

Kind regards,

Carlos Villanueva
Releasit General Manager

7 februari 2025

Excellent App! Very useful and user-friendly.
It can help you increase conversion rate and average order value.
What is more important to me is the support. They immediately started solving my problem. They have an excellent support team. Best app for COD!
Highly recommended! ⭐️⭐️⭐️⭐️⭐️

BD Gadget
Bangladesh
Ongeveer 2 maanden gebruiken de app
15 januari 2025

very useful and user friendly. hope we will get more bulk edit features for upsells. very easy to set up and easy for customers to place orders too. also increased our AOV significantly with upsell feature.

Shopila
Sri Lanka
5 maanden gebruiken de app
23 januari 2025

I've been using this app for the past few months, and I have to say, it's been an amazing experience. The features they offer are top-notch, and their 24/7 service has been incredibly reliable. Recently, I requested some additional features, and their team went above and beyond to implement them for me. Their flexibility and dedication to user satisfaction truly set them apart.

Krishi Seva Kendra
India
5 maanden gebruiken de app
3 februari 2025

la aplicacion genial, soy de Peru, me soluciono varios temas de COD en Peru, pero tuve que configurarlo casi al 100 por mi persona para que quede bien, pongo 3 estrellas por que la asesoria es mala, no saben buscar respuesta, solo te responden del guion que les dan. yo encontre la solucion para dos problemas que me habian dicho que no se podia, y casi me desinstalo, pero le dimos solucion y quedo. saludos

FERROVOZ IMPORT
Peru
4 maanden gebruiken de app
7 april 2025

Fantastic app for countries like Romania where a lot of customer still prefer cash payments.
And their customer support is stellar. Specially the whatsapp CS.

Teleshopescu
Roemenië
4 maanden gebruiken de app
28 januari 2025

Great app. I happily use its features.
The "Buy With Cash on Delivery" button integrates perfectly into your store and will improve the service for customers from the countries you’ve chosen.
The support team responds very quickly and helps resolve any issues you might have.
I highly recommend installing it!

Pantera-Passion
Slowakije
18 dagen gebruiken de app