Avaliações (18)

Avaliação geral
5
Pontuação por nível de classificação
  • 100% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
9 de outubro de 2023

We were surprised by the response time of the app support! We got assistance with implementing the Relocate app. Even some of the new features were released specifically after our requests.

The app is working perfectly, it changes the address and the gift note. All changes are successfully reflected in the Shipstation as well! Highly recommend this app!

Dandelion Chocolate
Estados Unidos
About 2 months usando a aplicação
23 de novembro de 2021

Just installed this app after continually running into issues with customers inputting incorrect shipping addresses. 10/10 recommend - this has already made a huge difference. Requires a little bit of coding, but once it's working it saves a ton of manual time updating orders and tracking down shipments.

The Canadian Shield
Canadá
23 days usando a aplicação
10 de maio de 2023

We're a flower delivery business and people can't seem to remember to enter the delivery address at checkout, instead of their billing address. Letting customers fix their own addresses has saved us SOOO many unhappy customers and CX time / effort to fix issues. Crowd Control is also super responsive to ideas/suggestions and went out of their way to help me send address edit links in a Mailchimp campaign.

Flowers for Dreams
Estados Unidos
16 days usando a aplicação
30 de outubro de 2021

This app has help reduce a lot of contacts. Our website is pre-order based and a lot of orders are old, when it comes down to paying for them the old address is present. Sending a payment request doesn't allow the customer to update the address (which I find odd). However, once they pay for it the order status page has the "address updated" button from this app. Customers are also able to update the address for this open orders via the account page which is a plus! I highly recommend this app for stores that have orders that take longer than a month to fulfill.

MrMuffin'sTrains
Estados Unidos
16 days usando a aplicação
24 de maio de 2021

Great App! I love simple apps that work well. After running our first pre-order campaign we spend so much time updating peoples addresses. This app put the control into our customers hands and just saves time. Their development team has been easy to get ahold of and very helpful.

OPEONGO
Canadá
6 days usando a aplicação
13 de novembro de 2021

This app should be so much more popular than it is! What an easy way to reduce support emails, and it's free!!

Sage & Sill
Estados Unidos
3 days usando a aplicação
4 de março de 2022

This app was very easy to install and works perfectly. Customer service was very helpful and quick to respond!

Luke's Lobster
Estados Unidos
2 days usando a aplicação
20 de abril de 2022

Really great app, a wonderful professional addition for every modern onlineshop for more customer service! Works great, looks good and fast friendly customer support. I can really recommend it. Thank you all :)

muddler-md
Alemanha
2 days usando a aplicação