Relocate Address Editor

Let customers update their address for unfulfilled orders

無料

キー値セクション

Simplify Customer Service

Self-serve address editing means less emails from customers asking for help so you can focus on more important things.

Save On Postage

Put an end to money wasted on postage for a shipment that will never arrive due to a wrong address.

Stop Inventory Loss

Shipping errors mean lost product and lost revenue. Letting customers update shipping information themselves saves time and money.

Relocate Address Editor

Relocate Address Editor

Give customers the power to update their shipping address

Whether a customer made a typo, selected the wrong auto-fill, forgot an apartment number, or moved before an order could be fulfilled, that shipping address needs to be fixed or someone is going to have to pay to resend their order (and likely cover the cost of lost product). Relocate by Crowd Control simplifies the process by allowing customers to update the shipping address for unfulfilled orders, saving everyone time and money.

Relocate reduces shipping errors and customer service requests for:

  • Typos and auto-fill errors
  • Shipping delays for pre-orders or out of stock items
  • Subscription orders
  • Change of address requests

Relocate can be enabled/disabled as needed to give you control as to when customers can edit their address. Customers can edit their address using the following convenient locations:

  1. Order confirmation page after checkout (default)
  2. Order confirmation email (optional)
  3. Order details page from the customer’s account (optional)

Admin features include:

  • Enable/disable address change capabilities
  • "Update message" to communicate critical details with customers (e.g. processing times)
  • Control which address details can be changed (i.e. lock fields that might increase shipping costs)

公開日

以下と統合:

  • Shipstation
Relocate Address Editor

Relocate Address Editor

Give customers the power to update their shipping address

Whether a customer made a typo, selected the wrong auto-fill, forgot an apartment number, or moved before an order could be fulfilled, that shipping address needs to be fixed or someone is going to have to pay to resend their order (and likely cover the cost of lost product). Relocate by Crowd Control simplifies the process by allowing customers to update the shipping address for unfulfilled orders, saving everyone time and money.

Relocate reduces shipping errors and customer service requests for:

  • Typos and auto-fill errors
  • Shipping delays for pre-orders or out of stock items
  • Subscription orders
  • Change of address requests

Relocate can be enabled/disabled as needed to give you control as to when customers can edit their address. Customers can edit their address using the following convenient locations:

  1. Order confirmation page after checkout (default)
  2. Order confirmation email (optional)
  3. Order details page from the customer’s account (optional)

Admin features include:

  • Enable/disable address change capabilities
  • "Update message" to communicate critical details with customers (e.g. processing times)
  • Control which address details can be changed (i.e. lock fields that might increase shipping costs)

公開日

以下と統合:

  • Shipstation

レビュー

5.0 5つ星

総合評価は、アプリの現在の状態を反映しています。すべてのアプリレビューを考慮しますが、最新のレビューを優先します。

  • 5 5つ星
    評価の100%は5星です
  • 4 5つ星
    評価の0%は4星です
    0
  • 3 5つ星
    評価の0%は3星です
    0
  • 2 5つ星
    評価の0%は2星です
    0
  • 1 5つ星
    評価の0%は1星です
    0

muddler-md

Really great app, a wonderful professional addition for every modern onlineshop for more customer service! Works great, looks good and fast friendly customer support. I can really recommend it. Thank you all :)

Luke's Lobster

This app was very easy to install and works perfectly. Customer service was very helpful and quick to respond!

The Canadian Shield

Just installed this app after continually running into issues with customers inputting incorrect shipping addresses. 10/10 recommend - this has already made a huge difference. Requires a little bit of coding, but once it's working it saves a ton of manual time updating orders and tracking down shipments.

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