Relocate+ Order Editor

End shipping errors with a self-service tool made for pre-orders, address changes, and fixing typos.

Relocate lets customers edit the address or cancel unfulfilled orders saving you time and money from customer service requests, lost packages, and wasted postage. Ideal for pre-orders, shipping delays, and typos, Relocate lets you create limitations on what can/can’t be changed based on product details, processing times, location, and more. Customers can access the editor via the order status page immediately after checkout, from order confirmation emails, or their store account.

• Exclude and/or restrict edits/canceling for orders containing certain products.
• Limit how long after a checkout an order can be edited.
• Set an expiration date for editing orders with specific products.
• Easily identify edited orders with order tags.