Relocate Address Editor

Relocate Address Editor

da Crowd Control

Let customers update their address for unfulfilled orders

5.0 de 5 estrelas(3 avaliação)

Simplify Customer Service

Self-serve address editing means less emails from customers asking for help so you can focus on more important things.

Save On Postage

Put an end to money wasted on postage for a shipment that will never arrive due to a wrong address.

Stop Inventory Loss

Shipping errors mean lost product and lost revenue. Letting customers update shipping information themselves saves time and money.


Sobre Relocate Address Editor

Give customers the power to update their shipping address

Whether a customer made a typo, selected the wrong auto-fill, forgot an apartment number, or moved before an order could be fulfilled, that shipping address needs to be fixed or someone is going to have to pay to resend their order (and likely cover the cost of lost product). Relocate by Crowd Control simplifies the process by allowing customers to update the shipping address for unfulfilled orders, saving everyone time and money.

Relocate reduces shipping errors and customer service requests for:

  • Typos and auto-fill errors
  • Shipping delays for pre-orders or out of stock items
  • Subscription orders
  • Change of address requests

Relocate can be enabled/disabled as needed to give you control as to when customers can edit their address. Customers can edit their address using the following convenient locations:

  1. Order confirmation page after checkout (default)
  2. Order confirmation email (optional)
  3. Order details page from the customer’s account (optional)

Admin features include:

  • Enable/disable address change capabilities
  • "Update message" to communicate critical details with customers (e.g. processing times)
  • Control which address details can be changed (i.e. lock fields that might increase shipping costs)

Integração com

  • Shipstation

Galeria de mídia

Atendimento

5.0 de 5 estrelas

A avaliação geral reflete o estado atual do app. Embora considere todas as avaliações do app, ela prioriza as mais recentes.

  • 5 de 5 estrelas
    100% das avaliações são de 5 estrelas
  • 4 de 5 estrelas
    0% das avaliações são de 4 estrelas
    (0)
  • 3 de 5 estrelas
    0% das avaliações são de 3 estrelas
    (0)
  • 2 de 5 estrelas
    0% das avaliações são de 2 estrelas
    (0)
  • 1 de 5 estrelas
    0% das avaliações são de 1 estrelas
    (0)

Avaliações mais recentes

Misha & Puff

I'm honestly surprised that this app is free. It works great, Crowd Control's support is awesome and super responsive.. This app is so good it makes me want to see what other apps this company makes just so I can support them. If you need your customers to be able to change their addresses, install this app now.

OPEONGO

Great App! I love simple apps that work well. After running our first pre-order campaign we spend so much time updating peoples addresses. This app put the control into our customers hands and just saves time. Their development team has been easy to get ahold of and very helpful.

Famme

It let's customers change the address of unfulfilled orders as promised Fast response from devs, I think we were one of the first stores to try the app out, and the devs fixed a bug in a few hours.