レビュー (84)

総合評価
4.8
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の4%は1つ星です
編集日:2024年7月17日

Chatbot is effective, streamlining customer queries and making the website more efficient. Support team is truly excellent, very helpful and easy to reach out to, I feel any issues we have will be investigated quickly and acted on and I can reach out easily.

The Tea Makers of London
イギリス
アプリの使用期間:約1年
2022年11月15日

Better conversion is all I need. With Rep, I also get a great team to work with. Fast, efficient, and keeps improving. Keep up the good work

APRICOAT
アメリカ合衆国
アプリの使用期間:2年以上
2023年6月6日

Rep AI is an amazing software that actually works! It has eliminated a big chunk of our customer service manual responses and helped with increasing shoppers cart sizes.

Fuller Brush Company
アメリカ合衆国
アプリの使用期間:2年以上
2023年5月10日

We've been with Rep for a while now, and it is a fantastic addition to the store. It's consistently improved our e-commerce conversion rate and allowed us to prioritize our service efforts with our customers. The recent addition of Chat GPT functionality is a game changer. It's like having a customer service rep with instant knowledge of our entire catalog. We have employees who have worked with ...

Health Direct
アメリカ合衆国
アプリの使用期間:約2年
2022年11月15日

I was an early adopter of Rep and could not be more pleased. The people at Rep are responsive (which is nice) and honest with regard to setting realistic expectations. Because this bot learns, implementation isn't instant. However, the responses are better on the customer side for the same reason. It's very much like getting a custom-designed AI response bot for every store.
I highly recommend ...

Fresh Roasted Coffee
アメリカ合衆国
アプリの使用期間:約2年
2024年8月21日

I recently tried out this app and I have to say, I was initially hesitant due to its high price. However, after using it during the trial period, I can confidently say that it pays for itself in no time. This app is like having an extra staff member on hand, it's that helpful.

The Sydney Art Store
オーストラリア
アプリの使用期間:16日
2022年11月15日

Amazin team at HelloRep, constantly optimizing week over week and sharing results. This tool has helped give our customers a better experience on site, it has helped reduce tickets for our support team and has increased conversions consistently. Well done HelloRep team!

Herbaly
カナダ
アプリの使用期間:2年弱
2022年11月29日

Rep has seriously helped us expand our customer service capabilities. My CSM Dafi has been incredible throughout the onboarding and development of our account. We absolutely love our product finder and it really helps customers figure out what product will fit their space. If there are any issues, Dafi is right on top of it and we have bi-weekly meetings to continue to improve our customer's ...

Carolina Creekhouse
アメリカ合衆国
アプリの使用期間:2年弱
2023年8月28日

Super recommended! Absolutely a great help for our small business. It's not just an AI tool. It's THE AI tool. It helps us with sales, collect money that is on the floor. Helping reducing customer service tickets. The automations are great. Rep's staff is superb, mega helpful. Thankful!

NYCMode
アメリカ合衆国
アプリの使用期間:1年以上
2024年6月30日

We have just started working with Rep, and they have been incredibly helpful and responsive. We are hopeful that they will effectively address our customer service challenges.

edikted
アメリカ合衆国
アプリの使用期間:8ヶ月