Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 0% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
23 mei 2024

Rep has been a wonderful addition to our toolkit. Our conversion rate and revenue have both increased. We agree with another reviewer: the monthly cost is well worth the benefit. Their support team is great, very helpful, and available to assist when needed. If you're looking for an easy plug-and-play tool, this is it. With a little bit of time and training, it will produce good results. We recommend you start with the trial to see for yourself.

Techless
Verenigde Staten
4 maanden gebruiken de app
19 mei 2024

i just love the rep ai, its saving a lot of time, and also help customers and solve the problems for customer in product selection , queries, also usefull for upselling.
also the customer service is top notch.

Lootario
Verenigde Staten
3 maanden gebruiken de app
5 april 2024

Not only has Rep increased revenue and conversion, but it's helped decrease the amount of support tickets our team was getting. Between the excellent onboarding and how well Rep works straight out of the box, it's easy to recommend!

GoSun
Verenigde Staten
Ongeveer een maand gebruiken de app
4 april 2024

Oren was the best in helping us get set up. We definitely see increased conversions thanks to AI.

Eat.Read.Love.
Verenigde Staten
Ongeveer een maand gebruiken de app
23 mei 2024

Rep is amazing! since installation, it's been a game-changer for us.
It's not just smart, it's ROI magic.

They have a seamless interface that makes it so easy to navigate and train our AI rep, and the results speak for themselves.

The onboarding team and support were great from the first moment.

We think that in today's environment, this app is a must-have.
5 stars all the way!

New Run
Israël
14 dagen gebruiken de app
13 mei 2024

Saved a lot of time & resources, the quality of conversation is perfect.

BEVURE
Duitsland
4 dagen gebruiken de app
15 februari 2024

As others testified, the Rep AI Concierge brings next-level customer satisfaction and customer support, saving (without exaggeration) hours of our time. We launched the chatbot on a Friday and by Monday, Rep AI had already solved countless customer queries that we didn't even have to lift a finger for! Rep AI will be the best (and cheapest!) customer service representative you will ever hire!

Hats By The Hundred
Australië
Ongeveer een maand gebruiken de app
Bewerkt 7 mei 2024

EDIT CAUTION**** a bad review left will get you daily emails form the ceo in which case he harasses the living crap out of me for leaving this review but i will leave it to warn the masses** original review that lead to me being harassed each day "too much complication to setup" be forewarned

Segron Universe
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Rep AI Technologies Inc. heeft geantwoord 18 februari 2024

Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you've experienced with our app's setup process.

We want to make things right for you. We've emailed you and would love to meet to understand your challenges better, provide you with personal assistance, and implement any necessary improvements in our app. We look forward to hearing back from you.

14 februari 2024

We've been using RepAI for the last month as our first AI Live Chat functionality on the site. The set-up and onboarding was fantastic - we're a larger retailer so the RepAI team really did the vast majority for us, setting up bespoke responses and ensuring it really delivered on what we needed it to do, as well as matching our brand voice.

We've now finished our free trial and moved into a retainer basis with a dedicated account handler. There's still some refinement to go, and ongoing improvements and ways to make it even more efficient for us, and useful for customers. But I'm excited to see what it can do.

Others have mentioned the price of the app. I have to say, if you work out how much money it's generating for you in sales, and saving you customers contacting your customer services team, it's actually very cost effective piece of kit.

Funky Chunky Furniture
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
14 februari 2024

Rep AI has been great! Its aided in boosting sales, and it has allowed for our customer service team to focus on more involved tasks through its ability to answer common, less-involved questions right on our website. The setup process was fairly easy, and the customer support staff was very dedicated to making sure our implementation process went smoothly. Definitely worth it!

Right To Bear
Verenigde Staten
Ongeveer een maand gebruiken de app