Rep AI: ChatGPT Sales Chatbot

REP AI is amazing, we now have a much better method of connecting with our store visitors, REP allows us to start conversations with our customers instantly, for example now our visitors often ask us if we have specific TShirt designs in store, without the need for them to spend too much time browsing and REP answers them instantly and then shows them what we have if the user asks it too, brilliant...
Show me your Running Tshirts... and like magic it shows the viewer what we have... Truly conversational online shopping and support at the next level

We saw a 13% conversion rate with Rep last month, and are continuing to see strong results this month so far! The outcomes were truly remarkable, with an astonishing 97% of customer requests being successfully handled by their AI. This alleviated a significant effort on our customer support team and spared us valuable resources. Witnessing the AI chat efficiently assist customers on our website, effectively guiding them through the sales funnel, was truly impressive, especially considering our high traffic volume. Moreover, having the ability to fine-tune the AI's responses through AI training proved to be incredibly convenient for us.

i just love the rep ai, its saving a lot of time, and also help customers and solve the problems for customer in product selection , queries, also usefull for upselling.
also the customer service is top notch.

I highly recommend Rep.AI. Their AI-powered concierge aka chatbot has helped us to increase our AOV, conversion rate and overall sales. They have some awesome features, like the ability to notify our customers when out-of-stock items come back online. I really like the ability to customize the chatbots responses so that it matches our brands tone of voice. Their recent ChatGPT integration was able to parse all of our sites blog posts, reviews and FAQs to teach the concierge how to answer questions from our customers. This has been a game changer as I often get tired of answering the same question over and over... LOL. The Rep.ai team is super helpful, responsive and even has a dedicated Slack channel where we can get near real time help. The AI is able to answer questions and suggest our bestsellers, our combo packs, segment options through requested categories. Overall, we are very happy with the experience it provides our customers.

With Rep terra20 has been able to exceed our customrs experience expectations when it comes to customer service and online shopping, making our store easy ato navigate. I recommend 100% Rep AI for any e-commerce business

I have to say, Rep AI really blew us away! You know how fast AI is moving these days, but with Rep, it feels like the future is already here. Their widget feels just like you're talking to a real person, which is awesome for an online store that gets customers who love to ask questions. We gave it a whirl with their 30-day trial, and honestly, the way it chatted with customers and got our brand’s vibe was impressive. And when we saw a 17% jump in our sales, we were all like, 'Yep, we're definitely keeping this!' It’s not just about meeting expectations, Rep’s kind of smashing them.

It has been a life saver for us, by cutting down customer service time by more than 90%. Customers love being able to chat 24/7, and 93% of customers were happy with the replies received, and one it three customers who chatted, went on to place an order. It also makes placing an order for the customer really easy. This works straight out of the box, and you can easily adapt it and add specific answers to questions. Support if required is fast and friendly too.

Rep AI is an amazing software that actually works! It has eliminated a big chunk of our customer service manual responses and helped with increasing shoppers cart sizes.

Rep has been a wonderful addition to our toolkit. Our conversion rate and revenue have both increased. We agree with another reviewer: the monthly cost is well worth the benefit. Their support team is great, very helpful, and available to assist when needed. If you're looking for an easy plug-and-play tool, this is it. With a little bit of time and training, it will produce good results. We recommend you start with the trial to see for yourself.

The REP app has been a great help on our Support channel and has contributed to increasing our revenue. The Support team has been super helpful since the onboarding process and throughout our experience using the chat.
Loving the new implementations and features of the app!