Rep AI: ChatGPT Sales Chatbot

One of the main reasons I use Rep AI is to reduce the amount of support tickets I receive. Every time Rep AI answers a customer's question, that's one support ticket that I don't have to answer. After answering hundreds of customer questions it has saved tons of valuable time.

Another reason is the product finder. Having a store with numerous products, it can be difficult for customers to find exactly what they're looking for. Rep AI is able to suggest products, add products to cart, and push the customer to checkout, all while talking with the customer.

The last reason is the customer support. There's one thing I can't stand with apps and that's terrible customer support. Thankfully Rep AI has top notch customer support and they've been nothing but helpful so far. They have quick replies, long detailed answers, and just a genuine desire in helping your store improve.

My experience with Rep has been great. We see very positive results across Rep’s major KPIs, and the implementation and ongoing optimization have required very little effort on my end. So I can keep focusing on the other aspects of my business and feel comfortable knowing that Rep is doing everything they can to keep improving Rep’s results.

It has been a life saver for us, by cutting down customer service time by more than 90%. Customers love being able to chat 24/7, and 93% of customers were happy with the replies received, and one it three customers who chatted, went on to place an order. It also makes placing an order for the customer really easy. This works straight out of the box, and you can easily adapt it and add specific answers to questions. Support if required is fast and friendly too.

Rep AI has transformed our customer service and had a significant impact on our conversion rate. The integrations with apps such as Yotpo Reviews and our customer help desk, Gorgias, have allowed us to provide relevant information to our customers when they need it, and efficiently pass off any specific inquiries to our team.

After 2 months of use, REP AI has so far been a very positive experience and has become a critical part of our tech stack. The best part is the AI will continue to get better as it interacts with more and more of our customers. The Rep team is also extremely helpful, proactive, and efficient. Dafi is an amazing person with a brilliant personality :)

Rep makes it so that we can have customer service chat available 24/7 and has led to a significant amount of add to carts and conversions! Would love to see it have more truly AI capabilities!

I have installed and uninstalled about 6 different AI chatbots on our site. Rep AI sounded good, but the price kept me from installing it initially. Well, you get what you pay for. Rep AI is the best. And actually with the number of conversations they give you for the price, it is not really any more expensive than the others. It is just better in almost every category. It is way more customizable than all the other chatbots I tried. Not to mention the help is really great. Especially Sarah. She is patient and very knowledgeable. The best part about her is that she cares and does her best to help, and that is something that is becoming pretty rare in customer service. I recommend REP AI highly.

Rep AI strategically approaches customers when they need it most and helps them find exactly what they are looking for. They have helped us increase our conversion rate, spiking sales and we still enjoy a 20X ROI! Rep takes the manual work off our shoulders when it comes to support tickets - their AI powered bot can show our customers around the site, suggest products, collect leads, answer questions, provide special offers, track orders. We have the ability to train the AI on information so it answers just the way we want it to. Check out Rep for more results with less effort.

Ruben and the REP team have been amazing in getting our site chat widget set-up and firing. It provides a great conversion assistance tool for customers but also gives us insight into our customers. 5 Stars!

Better conversion is all I need. With Rep, I also get a great team to work with. Fast, efficient, and keeps improving. Keep up the good work

Great app by the team. Super customer service team that assist us in the onboarding as well.

Excited on the future of the app. And much more that we can achieve with it!