Rep AI: ChatGPT Sales Chatbot

A must-have app for any e-commerce platform looking to significantly reduce customer service costs.

Rep AI uses AI exactly how it should be used—delivering seamless, automated customer interactions that feel natural and responsive. The technology is smart, intuitive, and built with real business impact in mind.

Plus, the team behind it is sharp, helpful, and always responsive. It’s backed by Y Combinator, so you know it has a solid foundation and long-term potential. Highly recommend!

We worked with Gabriela during our onboarding and she took care of everything lightning fast. We made sales day one. Highly recommended.

This app is incredible. The set up process is super, super quick - to which really surprised me, considering the amount of information on our site.

I've been very happy with the responses that the chatbot provides my customers (I did spend a day or two correcting some responses) - however, aside from that it's been smooth sailing ever since.

Regarding performance, it is a real game changer. With attention spans continually dwindling, it's super important to make sure we answer any questions and overcome any objections a potential consumer might have.

Prior to Rep Console, we had to reply on the hope that consumers would do their own digging and find the information to their concerns/questions, and despite our best efforts to communicate this efficiently - this ultimately leaves all the work up to the consumer. In our opinion, this is a big no no, considering our (including myself in this) inability to stay focused on one task for more than 2 minutes.

Having Rep Console means we are able to engage our consumer right away and ultimately overcome any potential barriers/hesitations at a much more efficient rate.

Lastly, the customer support is incredible. It's really one of the most important aspects to any Shopify app that we use. They're super prompt & go the extra mile to correct any issue/answer any question.

Couldn't ask for anything better.

Cheers,

Macsen

Rep AI has been a major win for our Shopify store. The tool is smart, fast, and surprisingly easy to integrate. Since installing it, we’ve seen a noticeable improvement in customer engagement and conversion rates. But what really sets Rep apart is the team behind it.

Lea and Gabriela have gone above and beyond. Their attention to detail is unmatched, and they’ve been relentless in helping us fine-tune everything to make sure we get the best results. They care about our success like it’s their own business.

Honestly, I’m just really glad we found them. It’s had one of the biggest impacts on our bottom line in a long time.

We've been working with Rep AI for a few months now, and the experience has been excellent. Gabriela, our account manager, has been incredibly supportive, responsive, and professional. She's always willing to help and goes the extra mile to address any questions or requests we’ve had. Her support has made a real difference in our experience.