Popcorn Replay Customer Visits

Watch your customers in action. Replay session recordings.

  • Popolare tra le attività negli Stati Uniti

Installazione gratuita. Possono essere applicati costi aggiuntivi.

Elementi chiave dell’app

  • Flusso di lavoro semplice: si utilizza direttamente dal pannello di controllo Shopify

Sezione dei valori chiave

Watch your customers in action

Numbers alone can’t reveal how customers really interact with your store - we can, with our first e-commerce dedicated session recorder!

Eliminate guesswork

Track each customer’s journey from the minute they enter your store until the sale is complete. Find and remove blockers instantly.

Simple and efficient

One click to record. No code needed. Experience your store through the eyes of your customers, identify problems and save sales.

Popcorn Replay Customer Visits

Popcorn Replay Customer Visits

NEW FEATURE: Mobile session player

Experience your store through the eyes of your customers

When examining your buyer journey through numbers only, you are likely to overlook crucial store experience pitfalls. When it comes to your buyers - don’t stay in the dark. Now you can experience your store through the eyes of your customers!

Shopify Stores use Popcorn Replay to assess what's working, repair what isn't and evaluate new ideas. Session recordings help you focus on the things that are important, and eliminate elements that are less effective or harmful - saving you both time and money.

Track sessions

Tracking your customers’ clicks, taps and mouse movements makes it easy to identify usability issues on the fly. Use this information to discover problems in your add to cart and checkout flows, and solve them early on.

Dedicated for e-commerce only!

We built this from scratch with 1 person in mind - you. Get access to our unique customer timeline. Observe significant events like product page visits, cart page abandonments, and fully converted sessions. Pinpoint the biggest opportunities for improvement to save time and money - focus on what matters most.

Discover pitfalls and save your sales

We record live sessions on any device. See the browser, location, device and OS per each live session recording. Discover technical bugs and pitfalls early on. Act quickly to fix them, recover abandoned carts and win more sales.

Easy 1 click setup - developer free

No developers needed! Popcorn Replay works instantly with any store theme with 1 click. From the moment you enable the app in your store it will record live sessions on any device.

Around the clock support

We take pride in our dedicated support team. As store owners ourselves, we are determined to help you grow your business and reach your sales goals.

Key Features

  • Record and replay live customer sessions
  • Records customer sessions on any device - desktop, mobile or tablets
  • Share recordings
  • Exclude your own ip from recordings
  • Watch recordings on your mobile device
  • Bot filters
  • Exclude countries from recordings
  • Bulk delete sessions
  • View a timeline of each customer's significant actions - products viewed, cart viewed, checkout begun and checkout completed
  • See browser, location, device and OS information inside every recording
  • World’s first e-commerce dedicated live session recording app
  • Works out of the box with any other app or theme
  • Activate the app in 1 click and start recording today

Data di lancio

Popcorn Replay Customer Visits

Popcorn Replay Customer Visits

NEW FEATURE: Mobile session player

Experience your store through the eyes of your customers

When examining your buyer journey through numbers only, you are likely to overlook crucial store experience pitfalls. When it comes to your buyers - don’t stay in the dark. Now you can experience your store through the eyes of your customers!

Shopify Stores use Popcorn Replay to assess what's working, repair what isn't and evaluate new ideas. Session recordings help you focus on the things that are important, and eliminate elements that are less effective or harmful - saving you both time and money.

Track sessions

Tracking your customers’ clicks, taps and mouse movements makes it easy to identify usability issues on the fly. Use this information to discover problems in your add to cart and checkout flows, and solve them early on.

Dedicated for e-commerce only!

We built this from scratch with 1 person in mind - you. Get access to our unique customer timeline. Observe significant events like product page visits, cart page abandonments, and fully converted sessions. Pinpoint the biggest opportunities for improvement to save time and money - focus on what matters most.

Discover pitfalls and save your sales

We record live sessions on any device. See the browser, location, device and OS per each live session recording. Discover technical bugs and pitfalls early on. Act quickly to fix them, recover abandoned carts and win more sales.

Easy 1 click setup - developer free

No developers needed! Popcorn Replay works instantly with any store theme with 1 click. From the moment you enable the app in your store it will record live sessions on any device.

Around the clock support

We take pride in our dedicated support team. As store owners ourselves, we are determined to help you grow your business and reach your sales goals.

Key Features

  • Record and replay live customer sessions
  • Records customer sessions on any device - desktop, mobile or tablets
  • Share recordings
  • Exclude your own ip from recordings
  • Watch recordings on your mobile device
  • Bot filters
  • Exclude countries from recordings
  • Bulk delete sessions
  • View a timeline of each customer's significant actions - products viewed, cart viewed, checkout begun and checkout completed
  • See browser, location, device and OS information inside every recording
  • World’s first e-commerce dedicated live session recording app
  • Works out of the box with any other app or theme
  • Activate the app in 1 click and start recording today

Data di lancio

Installazione gratuita

7-day free trial included. Plans start at $9.99 / month.

Recensioni

4.8 stelle su 5

La valutazione complessiva riflette lo stato attuale dell’app. Tiene in considerazione tutte le recensioni relative all’app ma dà priorità a quelle più recenti.

  • 5 stelle su 5
    Il 96% delle recensioni ha 5 stelle
  • 4 stelle su 5
    Il 2% delle recensioni ha 4 stelle
  • 3 stelle su 5
    Il 1% delle recensioni ha 3 stelle
  • 2 stelle su 5
    Il 1% delle recensioni ha 2 stelle
  • 1 stelle su 5
    Il 1% delle recensioni ha 1 stelle

Daniela's Boutique LLC

Località Stati Uniti

OMG i tested this out and this is awesome this will for sure help me see what they are looking at where I can do more promos on so excited!!

Hómmes De Classé

Località Stati Uniti

I like it. very good, store is up and running i recommend this to everyone that has a shopify store

Dress Indulge

Località Stati Uniti

It's good if it's not stuck. Noticed when visitors visit my site & look at multiple items I can't see the complete replay. The replay just stops after the first item view. I have reached out about my issue twice with no response. will have to look into another play back app.

Risposta dello sviluppatore

6 giugno 2022

Hi there,
We will not record checkout pages due to security and privacy reasons.
So some sessions will be cut off at that point.

In addition, some parts of the "video" might be missing, as it's not actually a video. The app simulates your store HTML and visitors mouse movements. It's more of a front end simulation of your store, rather than a video.
You can read about the technology here: https://en.wikipedia.org/wiki/Session_replay
(If we would record a video - that would make your store unusable as it would take the entire bandwidth).

As such, some HTML elements might result in error in the simulation. We are constantly working on improving the HTML simulation on our end to reduce such cases. But we can't technically guarantee 100% coverage.

We have responded to your initial messages 9 days ago, please check your email inbox for more information.

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