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I recently integrated Peek! - Better Replay & Survey into our online store, and it's been a game-changer. The insights garnered from customer interactions have been instrumental in fine-tuning our user experience. The replay feature is particularly impressive, allowing us to view our customer's journey in real-time, making it easier to understand their behavior and preferences.
What makes Peek! stand out is its intuitive design and actionable analytics. It's not just about data collection; it's the clarity with which the information is presented, enabling us to make informed decisions swiftly. The survey component complements the replay functionality perfectly, giving us a direct line to customer feedback.
The customer service is top-notch, with prompt and helpful support. The team behind Peek! is genuinely committed to helping businesses like ours thrive by providing us with the tools we need to listen to our customers effectively.
I would absolutely recommend Peek! to any online retailer looking to deepen their understanding of customer interactions and enhance their store based on real user data. It's an invaluable tool for anyone serious about improving their e-commerce experience.
Does not offer a free plan as listed on store, only a 7 free day subscription to the growth plan.
Hi there, please note that we do have a free plan! You can downgrade to the free plan by clicking the profile Icon and going to the Plans & Pricing page. Feel free to reach out to our 24/7 live chat if you need more help :)
Very helpful for understanding UX on your website. Great customer service as well.
Nice customer service
Peek! Better Replays had responsive, great service during the onboarding process, and I look forward to using the tool more.
Great app at a first look, I will give it a try with the Growth plan I will let you know if any problem. The replay section looks better than other apps, and the quick survey its a big plus. They also have sections, leads and many other features. I love it, cheers to the team
Easy to set up and great customer service! Such a handy tool I'd recommend to any new Shopify user :)
Ready to see how this application works. This is a big selling period so the additional insights will be very helpful. Very intuitive application and great customer service.
The app does what it says and very intuitive interface. The app is fast and very easyn to use
nice customer services and quick replies. I like that it's on the shopify platform instead of jumping out to another website, which drove me crazy everytime.