Recensioni (2.766)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 84% delle recensioni ha 5 stelle
  • Il 11% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
Data modifica: 9 luglio 2020

This was my first review before I found out that it keeps on loading saying error and I'll update my review after i get support "Okaaaaaaaaaaaaaaaaayyyyyy who knew you can do this for free? Thank you guys for such an amazing app. I recommend 100%"

The Star Fashions
Regno Unito
Circa un mese di utilizzo dell’app
CartKit ha risposto 9 luglio 2020

Hi - we're experiencing some downtime but our dev team is working to get this resolved as fast as possible.

5 giugno 2020

No se como funciona.No se como funciona..No se como funciona..No se como funciona.. No em salen las grabaciones

TecStore.es
Spagna
Circa un mese di utilizzo dell’app
CartKit ha risposto 5 giugno 2020

Hi! The app is enabled correctly and recordings are being saved in your account. We reached out via email, if you experienced any issue, please let us know at replay@cartkit.com

18 giugno 2020

Not Found. Contact admin for valid URLsNot Found. Contact admin for valid URLsNot Found. Contact admin for valid URLs

decorstore.my
Malaysia
Circa un mese di utilizzo dell’app
CartKit ha risposto 18 giugno 2020

Hi! We reached out via email to provide instructions on how to solve this problem :)

7 maggio 2020

I can't even open the website....................................................................................................................................................................................................................

Sports top
Cina
28 giorni di utilizzo dell’app
Data modifica: 4 luglio 2020

didn't used to record everything
now it records nothing and it shows errors like recording length for a single video is 22176 Hours

babyshopup
Egitto
25 giorni di utilizzo dell’app
10 febbraio 2023

No reason to deduct fees, belong to the fraudulent software. Charged for a month and still can't use paid features. Not recommended to use!

sheepsh
RAS di Hong Kong
25 giorni di utilizzo dell’app
CartKit ha risposto 10 febbraio 2023

Thank you for your feedback, We've reached out to you via email to resolve the issue.

Your store was unable to use the paid features, as you switched to the free plan after being on our paid plan for a month :)

We apologize for the inconvenience.

8 gennaio 2021

Hasn't worked once since I downloaded, Trying to view sessions I get the same error message over and over again. Emailed support and had to chase twice in order to get a reply, and then It's just been left with the developers with no updates. Unfortunate really as the actual app looks great and if it worked would be fantastic!

Parents House
Regno Unito
25 giorni di utilizzo dell’app
CartKit ha risposto 14 gennaio 2021

This issue has been resolved! We're taking your feedback very seriously.

We reached out via email and we hope to hear back from you :)

8 ottobre 2022

Because they said it was 24/7, non-existent, contacted for a long time and no one responded, and the same goes for emails, it's a very bad service. I need to request a refund

Craftsneon
Cina
14 giorni di utilizzo dell’app
9 novembre 2021

I stared using the app 5 days ago. For some reason it didn't track my page visits and it might be that I didn't set up something correctly, I don't know. The problem is, that the support takes more than 24h to replay and it makes solving the problem one tedious experience. For now, I leave 1 star, as it is impossible for me to use the app. If I have a better experience down the road I will give you an update. /it was recommended app from many people, so I hope things get better./

Candle Making Kit Official
Stati Uniti
11 giorni di utilizzo dell’app
CartKit ha risposto 9 novembre 2021

Hi! We apologize for the delay in our response! Our team is available 24/7 but your message reached the incorrect inbox and for that, we are truly sorry.

Upon reviewing your account - recordings are disabled! That's why nothing has been recorded. We'll reach out to you asap! :)

5 febbraio 2023

I used this app for my store and selected the free package. This is not free at all, I removed it from my store and was still charged. I have emailed and still haven't had a response. Please do not use this, they are not trust worthy or reliable. I am still waiting on my refund.

Freedom Pieces
Regno Unito
10 giorni di utilizzo dell’app
CartKit ha risposto 6 febbraio 2023

We've refunded the customer and replied to the email sent. The customer support team was offline during the weekend. We kindly remind all clients that there is a 7 day free trial period. If you don't switch to the free plan before the 7 day trial ends, you will be charged for the growth plan.