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Very good replay app, help me a lot to improve my website
Great platform to understand how enhance UX and get higher conversion.
Quick response! Great Customer service.
Really love the app it helps me understand my cutomers behaviour to optimise my conversion rate.
super helpful and easy to work with, highly recommend.
Great app and very useful. Live chat was very helpful too! Recomended.
You don’t give your clients any opportunity to try the app before asking them to subscribe to a paid plan right from the start. No thanks, we find more value in other apps than in yours.
Hi there! When you install the app, you are not automatically on the paid plan, You are accepting a 7 day free trial of the Pro plan. We indicate how many days you have remaining on the Free Trial on every page of the app at the very top.
If you decide that you don't want the Pro plan, you can always downgrade to the Free plan before your 7 day free trial ends and you'll never be billed.
its very insightful and helps a lot
Got charged even though app was supposed to be free and now waiting for a respond for a refund since I didn't even use this app and got charged before even the month has finished
Hi there! You are accepting a 7 day free trial of the Pro plan. If you switch to the free plan within 7 days, you will NOT be billed. We indicate how many days you have remaining on the Free Trial on every page of the app at the very top.
The 7 day Free Trial allows you to experience the full features of the app that are included in the Pro plan. If you decide that you don't want the Pro plan, you can always downgrade to the Free plan before your 7 day free trial ends and you'll never be billed.
Please reach out to us via 24/7 live chat to discuss your refund. We will also be reaching out to you via email. Thank you
Good customer service.