리뷰 (2,767)

전체 평점
4.7
평점 수준당 개수
  • 평점의 84%가 별 5개입니다
  • 평점의 11%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2021년 1월 5일에 편집됨

It worked fine for a few days. Then suddenly I cannot replay the sessions. It says " This page isn’t workingapi.better-replay.com redirected you too many times.
Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS" I tried clearing my browsing history, cache, cookies, etc. but still did not work. I also tried using a different browser and still not working. I tried contacting their customer support ...

REAC Label
필리핀
앱 사용 기간 1년 초과
답글 CartKit개 2021년 1월 5일

Hi there! Thank you for sharing your report. We reached out via email :)

2020년 10월 29일

I've had it installed for a week. No recordings yet. I just flipped a switch that said enabled/disabled, so we'll see if that works.
I'll rate it higher once i see it working.

Cutsie Friends
미국
앱 사용 기간 1년 초과
답글 CartKit개 2020년 10월 29일

Hi! We sent you an email. We're working to get this solved as soon as possible :)

2022년 3월 11일에 편집됨

Just installed it and loving the app so far. Would love to see the heatmap as well. That would have been 5-stars! Edit; just changed my review to 1 stars. Suddenly the app is no longer free to use and I have to pay to use it with an (up to) $999 USD charge a month.... Haven't received any communication from them about this change and just got prompted to update the app and approve these charges. ...

Teddy and Wool
네덜란드
앱 사용 기간 대략 1년
2019년 10월 30일

This app worked pretty god in the beginning but had a few issues like only showing one days worth of captures. I sent a request for support but never heard back, but all of a sudden I was able to see all the back logs. But about a week ago all of the captures became blank. They were there, and you can see the movement of the customer, but the content of the page is missing. This is on all ...

Black Lava Vape
미국
앱 사용 기간 9개월
답글 CartKit개 2019년 10월 30일

Hi! We checked the SPAM folder and your question did indeed go here so it was not seen by our support team. Can you please email me directly? - jason at cartkit.com . We'll ...

2020년 6월 29일에 편집됨

This app is extremely hard to love. It requires users to do a lot of things to use. I followed but still could not use it, Very time consuming

supermarket88
베트남
앱 사용 기간 9개월
답글 CartKit개 2020년 6월 29일

We appreciate your feedback. We reached out via email to know more about your experience.

2020년 9월 13일에 편집됨

NOT ABLE TO TRACK ALL SESSIONS MY STORE SHOWS ADD TO CART AND THIS SHOWING NOTHING

//////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// ...

TakeTrends
미국
앱 사용 기간 6개월
2021년 7월 16일

The app stop recording visitors, and they and the app automatically set their own settings, like recording only 3% from total visitors The app stop recording visitors, and they and the app automatically set their own settings, like recording only 3% from total visitors

EsaModa
미국
앱 사용 기간 6개월
답글 CartKit개 2021년 7월 16일

Update July 29, 2021. We've reached out a couple of times but have not received a response from the customer.
-
Hi there - we apologize for your recent experience with Replay ...

2020년 8월 4일에 편집됨

Thought it was good, until I found out all the information is wrong... Cant even find the place to seek help about this issue

AGVM
아랍에미리트
앱 사용 기간 4개월
답글 CartKit개 2020년 8월 4일

Hi! We reached out via email - please contact us back to know more about your experience with Better Replay.

2019년 6월 12일

1star. Even though its free, it has a lot of issues
- stopped working until support reinstalled it and didn't really give a satisfactory response
- nowadays it records maybe 1% of of visits to the site and for no reason skips the others; Support never responded to the second ticket i sent.

Baby Onward
미국
앱 사용 기간 3개월
답글 CartKit개 2019년 6월 13일

We can't replicate any issue. All of our tests are being recorded fine. Note that the recorder automatically ignores bot traffic. Please email us with more details on the ...

2021년 2월 27일

Free then ratings changed... No mails or communcation with many bugs. do not recommend this app at all

behockey
홍콩(중국 특별행정구)
앱 사용 기간 2개월
답글 CartKit개 2021년 3월 2일

Hi! We appreciate you taking the time to share a review. We reached out via email! :)

To clarify, we experienced some downtime in the past couple of days but it was solved ...