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Mostly records my own visits and when it does capture someone else its very choppy footage with tags like "added to cart" when there wasn't.
Thanks for your review. We're taking a look at the add to cart issue. If you can re-install the app we'd better be able to assist you (you can keep session recording disabled if you wish - just hit the toggle on the top right side of the screen).
Why are you fooling Why are you visiting our time? please make useful app .
now we are uninstall this .
It quit working all together for no reason. Before I liked the app, it didn't follow only 1 out of 30 visitors, which I found weird. But, I did find one of my issues with following that 1 person.
just fuck your data , no work , fuck uuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu uuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu
Hello! It's possible there was some downtime when you had installed the app. We've been trying to reach you for a few days now, if you can kindly get back to us we'd really appreciate it!
Hundreds of site visits. No recordings. Will not be paying for something that simply does not work. Thanks tho.
Update: We were failing to show the most recent activity in the dashboard but the recordings were being saved correctly. This issue was resolved on Feb 10 and we are waiting to hear back from the store owner.
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Hi! We sent an email this morning. Recordings are being saved correctly for your store - please reply back! :)
Doesn't work. Enabled the toggle switch and visited the site in another browser. Came back to app dashboard and no recording shows up.
Update: Out of nowhere I visited the dashboard again hours later and now two recordings show up, but nothing happens when I click to view them. It just gets stuck on the media player screen with no video and a "loading data" message.
I have had no luck with Consistent Cart apps on Shopify. *uninstall*
Chat support tabs states “replies in few minutes’’ that’s a lie. I chose the free plan with 100 monthly sessions. Started having false recordings supposedly of people entering my webpage.Shopify recorded only 7 sessions but somehow there are 45 sessions on the replay app.
Hi there, unfortunately our chat support wasn't available this weekend. We'd be happy to look into this for you and will reach out shortly
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This inflatable bull riding experience brings one tough sport to your water arena and calls for endless challenges and competition.
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Wasted 5 minutes trying to see a session but nothing comes up. Checked the faq and there is no solution
Hi! We reached out via email. We would like to get more details of the issue you experienced.
i do not know how to use the app. i checked my first recording but i couldnt understand its replay.please help me understyand it
Hi! We just sent an email - or you can contact us directly at replay@cartkit.com