Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 84% recensies zijn 5 sterren
  • 11% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
22 december 2023

App and customer service are very good. Mo helped me set it up

Amaro Amsterdam
Nederland
4 maanden gebruiken de app
1 maart 2024

interessant pour comprendre ce qui plait vraiment aux clients

Atelier Cocon
Marokko
25 dagen gebruiken de app
23 december 2023

Don was very sweet, and helped me set everything app! App works wonderfully

Nuvo Women
Verenigd Koninkrijk
2 maanden gebruiken de app
23 februari 2024

friendly and helpful support team

BackyardStash
Verenigde Staten
8 dagen gebruiken de app
28 november 2023

Thank you Waqas for your support! We have only just started using this app, but it was a pretty straight up process and the app looks very nice and modern.

Lavender Living
Australië
30 dagen gebruiken de app
15 januari 2024

Nice customer service

The Sign Shoppe
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
11 december 2023

Very helpful for understanding UX on your website. Great customer service as well.

Thrive Performance LLC
Verenigde Staten
4 maanden gebruiken de app
17 februari 2024

Great support, replied within minutes and on a saturday!

The Fat Butcher
Verenigd Koninkrijk
Ongeveer 13 uur gebruiken de app
24 januari 2024

I recently integrated Peek! - Better Replay & Survey into our online store, and it's been a game-changer. The insights garnered from customer interactions have been instrumental in fine-tuning our user experience. The replay feature is particularly impressive, allowing us to view our customer's journey in real-time, making it easier to understand their behavior and preferences.

What makes Peek! stand out is its intuitive design and actionable analytics. It's not just about data collection; it's the clarity with which the information is presented, enabling us to make informed decisions swiftly. The survey component complements the replay functionality perfectly, giving us a direct line to customer feedback.

The customer service is top-notch, with prompt and helpful support. The team behind Peek! is genuinely committed to helping businesses like ours thrive by providing us with the tools we need to listen to our customers effectively.

I would absolutely recommend Peek! to any online retailer looking to deepen their understanding of customer interactions and enhance their store based on real user data. It's an invaluable tool for anyone serious about improving their e-commerce experience.

Aphrodite Skincare
Irak
8 minuten gebruiken de app
22 november 2023

Super useful. Recently I have been running into many issues regarding the add to cart buttons and that was creating a lot of fallback with conversion rate and even sessions (somehow). Using Peek! I was able to locate where the issues were taking place and how everything is running on my customer's side. Thankfully after resetting my codes for shopify back to default, I'm able to receive more sales and the issue occurs less often.

Thank you for your service,

Highly recommend!

Austrige
Canada
12 dagen gebruiken de app