Peek! ‑ Better Replay & Survey , 2.606 recensies
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App and customer service are very good. Mo helped me set it up
interessant pour comprendre ce qui plait vraiment aux clients
Don was very sweet, and helped me set everything app! App works wonderfully
friendly and helpful support team
Thank you Waqas for your support! We have only just started using this app, but it was a pretty straight up process and the app looks very nice and modern.
Nice customer service
Very helpful for understanding UX on your website. Great customer service as well.
Great support, replied within minutes and on a saturday!
I recently integrated Peek! - Better Replay & Survey into our online store, and it's been a game-changer. The insights garnered from customer interactions have been instrumental in fine-tuning our user experience. The replay feature is particularly impressive, allowing us to view our customer's journey in real-time, making it easier to understand their behavior and preferences.
What makes Peek! stand out is its intuitive design and actionable analytics. It's not just about data collection; it's the clarity with which the information is presented, enabling us to make informed decisions swiftly. The survey component complements the replay functionality perfectly, giving us a direct line to customer feedback.
The customer service is top-notch, with prompt and helpful support. The team behind Peek! is genuinely committed to helping businesses like ours thrive by providing us with the tools we need to listen to our customers effectively.
I would absolutely recommend Peek! to any online retailer looking to deepen their understanding of customer interactions and enhance their store based on real user data. It's an invaluable tool for anyone serious about improving their e-commerce experience.
Super useful. Recently I have been running into many issues regarding the add to cart buttons and that was creating a lot of fallback with conversion rate and even sessions (somehow). Using Peek! I was able to locate where the issues were taking place and how everything is running on my customer's side. Thankfully after resetting my codes for shopify back to default, I'm able to receive more sales and the issue occurs less often.
Thank you for your service,
Highly recommend!