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its simple and integrated. let's see if it stays that way
this app is super sweet, but it seems that it hasnt appeared in the app dashboard for my homepage. I need to sort that out before I give an honest review.
I'm hoping that this app will allow me to gain more insight into our customer's actions. I've read great things and expect great things.
Thank you for installing Better Replay, we appreciate it! If you have any questions or if you experience any issues, please reach out at replay@cartkit.com
So far very interesting. Looking forward to exploring this app's potential. I wonder why the videos start at random places or is that where the user lands ?
We use geolocation based on the IP address. And although it is reliable, it isn't 100% accurate all the time. Reach out via email if you have any other question :)
I like the premise, but not sure if my customers are just leaving or the recording is messed up. Hopefully its the recording.
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Update 05. June 2021
In an email conversation, the changes were explained to me in more detail because of privacy concerns. These are described on the website, but it remains that data is requested and accessed, which are irrelevant. The app has received a nice update and the UI is much better. At the same time, more features have been added. I have installed the app ...
Hi! We truly appreciate your message. We did experience an issue with the login over the past couple of days but it was resolved as soon as we noticed.
We addressed your ...
I like the features and good for tracking customers in stores viewing and improving for better store
It works, but lacking documentation on how to use the advanced features. Not worth the $30 in my opinion. I'd say between this one and lucky orange, which are the only two I've used, lucky orange is a bit better.
Hi! We thank you and we do appreciate your feedback! We sincerely apologize for any inconvenience this has caused you.
We've sent an email and we're looking forward to ...
why is this app not tracking add to cart and initiate checkout at all? if it doesn't do this then its pretty much useless just to see people viewing home and product pages
Hi! Our dev team is investigating this for you. We'll follow up via email!
Which customer is logged in is not an option not sure why.but overall cool add on if you want to analyze the work