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Record user sessions, understand your customer, and provide versatile surveys to improve your store
See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance.
- Convert visitors into customers. Replay full session recordings to understand UX
- Easy to read insights and ecommerce specific segmentation
- Build a connection with your customers with post-purchase surveys
- Easy to read insights take the guesswork out of why a landing is not converting
- Centralize survey responses to better understand user feedback
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- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
- Fonctionne avec les thèmes les plus récents
Langues
anglais
Cette application n’est pas traduite en français
Catégories
Comportement du client
Marketing et ventes
Supports visuels et rapports
Tarification
FREE
Gratuite
- 100 unique visitors/month
- Session Recording
- Shopify Integration
- Ticket Support
GROWTH
$29 / mois
- 7 Day Free Trial
- 10,000 Unique Visitors/Mo
- Custom Events
- Custom Rules
- Live Chat Support
- +$10 for every additional 5,000 unique visitors
Essai gratuit de 7 jours
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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours.
Avis (2 739)
This app does exactly what it promises to do! Although some features are limited, it's awesome that Peek offers free plan for starter to test it out. Live chat is also responsive and helpful. I'd recommend this app for all new/small businesses.
Great app to see specially if the visitors are reading your content or not or where they spend the most time. Its fun.
really good to see what people actually do on your website, and why it may not even convert
Really finding this useful to see what our customers are browsing. Support has been great too!
I started a free trial, which I canceled, however they charged me anyway. I have been asking for a refund for 2 weeks and every time I contact them they tell me to wait without any solution.
Hello! When you install the app, you'll start with a 7-day free trial of the Pro plan, not the paid version. You can see how many days are left in your trial at the top of every page in the app.
If you decide the Pro plan isn’t for you, you can switch to the Free plan anytime before the trial ends, and you won’t be charged.
There is an issue with the refund process from shopify's end. We informed them when reached out to us. They will manually processing the refund. :)
Assistance
CartKit peut répondre à toutes vos questions concernant Peek! ‑ Better Replay & Survey.
Développeur
1250 Ave. Ponce De Leon, Suite 301 PMB #3002, San Juan, PR, 00907, US
Ressources
Ce développeur n’offre pas d’assistance directe en Français.
Lancement
20 mars 2019
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