Avis (12)
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Replyco is an up-to-date and forward thinking system. They continually adapt to the marketplaces and customer demands. With multiple users it's easy to intergrate with all departments. The template designer & automatic rules make response times so much quicker. The support team always reply quickly and are very knowledgable and helpful. Their pricing is good and the different tiers mean there's something for everyone and room to grow! Would 100% recommend Replyco.
The features look great on the surface but it's unclear how the automation/chat system works - so you have to setup a free trial to check that. So I authorized $350 to try everything out and nothing works. Locked out of everything in the admin panel - all the links are there but 100% of them do not work (except for the link to your gitbook manual). The support system so far is pretty awful - which is a red flag for anyone looking to purchase a good support system. Until we can actually use this, 1 star.
I absolutely love replyco. Have been using them for almost 2 years now, their customer support team is so good. Alex basically set up the entire integration for us and it's been seamless ever since. I've also found them to be cheaper than other apps we tried before. Would definitely recommend.