Report Pundit , 1 361 arvostelua

Update to review at the bottom of page.
The problem with the terrible load speeds seems to be due to recent chrome and safari updates. As java script is being slowly phased out this will start to effect systems like ReportPundit. The load speeds are fine in Firefox.
I really like RP and the help I've received from tech support to setup the reports how I need them, but why not just be really honest about this issue, you know it's a problem, just put it out there so I don't have to waste months getting to the bottom of the issue before someone at tech finally admits to the issue. If RP isn't compatible with major browsers because of conflict with java script, just let everyone know that they should try other browsers.

Original review:
I was really reluctant to write this negative review, but the developers have left me no choice, as I think it's important for people to know what they're signing up for before they invest countless hours learning a system that potentially has one major flaw.
I'm getting load speeds of 30 seconds, that's astronomically high, especially when you have hundreds of categories. The support team have been responsive but not in a good way. They have attempted to update my reports and told me it's all fixed, but nothing has changed, definitely no load speed increase and now they're constantly asking me to join zoom meetings so they can tell me what? That I'm not pressing the "load" button correctly and they'll show me over zoom how to press the button in a way that loads the reports faster?? As far as I'm concerned, either the reports load quickly, end of issue, or the reports load slow and their system needs a serious upgrade. I've asked them for an explanation and their only response is "join us on a zoom meeting"

Gave it a test run. Not loving Report Pundit. The UI and the actual reports are not as impressive as other reporting apps. And the lag time to generate a report is painfully slow. Guess I’ll stick with the Metorik app which seems more polished. It’s just slightly more expensive, but worth it for my needs.

I have experienced incorrect inventory and now incorrect sales history. Chatting with someone to help fix the issue is just a waiting game. Its obvious they are mutli-tasking.