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Great support
Excellent and prompt customer service
Very recommended tool for having a great overview of your shops. Nevertheless, the best Report Pundit has, is the support. Really fast and easy solving of my needs (for example addidg a custom column that needed coding).
It's a very handy app, but the best part is their customer service. Just ask a question, and your problem will be solved in no time! Great!
very quick to add fields that i needed, creating the perfect report that we need for our business saving hours of manual work and the odd occasionally occurring human errors!
I worked hours (days) to find a report on Shopify that would combine payout data with order data, each transaction would have totals on one row. I wanted order date, fulfillment date, payout date for each order. I tried vlookups to combine data , but with 1000's of entries my reports took many hours to build. And easily prone to error.
Shopify customer service understood what I needed and suggested I try Report Pundit or another app. Being very familiar with Shopify's reports, Report Pundit took less than an hour to understand. I selected one of their reports and customized it. I was able to build the report I needed but was missing 2 columns and my totals were combining refund and sales (same order #). I used the chat option and Amal was able to add columns on his end.
I have now totals by order number and refund # (order #+R), Total Sales Report with the Payout Report, with fulfillment date. I can easily trace total sales by order to payout amount. We are on the accrual basis and having this report makes recording sales based on fulfillment date so easy!
Such amazing customer service and very impressed. My rep was very helpful and was able to help advise on how to merge the accounts together. Highly recommend this app for reporting and pulling product/variants IDs.
The customization was great. I had my own design on Excel and it was really easy to implement in Report Pundit. And another awesome feature is the schedule to send the report by email. Finally, the support is very patient with long request. As a developer used to report builder in Visual Studio, this is the must have to a shopify user.
Keep up the great work.
Awesome features and the live chat support was phenomenal. Highly recommend this app.
Report Pundit is an outstanding app that simplifies the process of creating custom reports. One of the standout features is its exceptional support team. They are always willing to help and go above and beyond to ensure that users get the most out of the app. Highly recommended!