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Has a great range of out-of-the-box reports, and your ability to customize/build your own is great!
The best part is if there isn't a way to create a specific report you want, their live chat support are incredibly responsive and helpful and will completely custom build columns and data sources to create the exact report you need.
Wonderful tool and lovely support that are always available and solves your problem.
Incredible service and team! Pruthvi has been extremely helpful with getting our reports customized exactly how we needed! A+
the best customer service I have experienced with an app.
Been using this for a few months now and have no complaints none whatsoever.
The reports that I needed were not in the library. I needed specific fields like comments or tags in order to be able to find the matching order in our various Gateway's.
Each time they responded super quickly and were able to supply exactly what I needed which made my work much more faster and efficient. Now, instead of spending hours in trying to match orders based on dates or amounts, I just run my specially made report and have everything I need to reconcile my payments.
They were even able to format some information and remove extra digits that were creating issues when matching in excel.
Really happy with the service.
I recommend 100%
Very impressed. We had been on a crusade to find any app that might be able to give us reporting on customers' selected return reasons. No one had been able to do it except for Report Pundit. Life savers! And special shout out to Deljo for their help getting this built out for us.
Much needed in depth reporting compared to what Shopify offers out of the box. Pruthvi from the support team was able to help me build out a custom report that we needed. 10/10 app and support team!
The app itself is quite good - much more feature rich than Shopify's native reporting. The included support however is FANTASTIC - they are super fast and responsive at helping build your dream reports with much more detail and functionality than I could figure out on my own for some rather complex goals. Very happy to be subscribed to them.
AMAZING support! Fast, uncomplicated - have not experienced this since a long time (and I am very critical). Keep up the good work!
They were great with response time working on building custom reports.
They kept with it to perfect and realize what our needs were for better tax reports.