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Customer service is outstanding and super fast! I was on a Zoom call when my CEO asked me for specific data. I reached out to Report Pundit support to ask for a custom report and I had it in less than 5 mins! I was able to return to my Zoom call and give my CEO the numbers he was looking for. Hands down the best customer service. Thank you!
We’ve had a good experience using Report Pundit. The app itself is useful for generating Shopify reports and creating custom charts for our data analysis.
What really stands out is the support team. They are extremely responsive and very helpful whenever we need assistance with report setup or chart customization. Their replies are fast and they are always willing to help adjust the reports to fit our needs.
Overall, a solid reporting tool for Shopify, backed by a very supportive and responsive support team.
I had a great experience working with Report Pundit for a custom report requirement. Their team was very responsive and took the time to clearly understand exactly what I needed, even when the requirements were quite specific.
What stood out most was their ability to translate complex reporting needs into a clean, easy-to-use report. They were flexible with revisions and made adjustments quickly without any hassle. The turnaround time was impressive, and the final output was accurate and aligned perfectly with our expectations.
Highly customizable and really helpful support who can make amazing reports just like that!
You need any kind of reports, this is the app to grab. Worth every penny.
Provides more robust reporting than is native in Shopify. Reports can be a bit slow to load, but support is really good and there are options to schedule reports to be delivered to your inbox, sent to other team members, or synced to Drive.
Echoing what other reviewers say, this app is one of the most feature-rich apps in the Shopify ecosystem, as it plugs all the data reporting voids that Shopify has. Equally, if not more impressive than the app itself, is their support. Every person that has helped me has been amazingly helpful in understanding our (sometimes complex) reporting requirements and has quickly built our custom reports whenever needed. Could not expect anything more...kudos to the team for a great app and an equally fantastic support model!
Really impressed with the support from Sara at Report Pundit. I had some fairly specific reporting needs for Shopify products and payout reconciliation, and she took the time to walk me through everything step-by-step. She was patient, knowledgeable, and genuinely helpful — not just sending canned responses. It made a complicated setup much easier to understand. Excellent customer service and a great experience overall.
Guru was great! I explained what I needed in my report and he had it exactly right in just a short few minutes! I also have to say, the response time to help is awesome and you never have to wait long at all for assistance. Definitely recommend this app for your reports!
Customer service is outstanding, I am just starting with using the software, and they have online help quicky available at all time, and are very efficient at making your requirements available and working the way you need it. I find the software much useful to pull and report on all types of data, with criteria meeting your specific needs.
We are able to report MetaObject data that we were unable to report through Shopify. Very responsive support. Rithvik provided quick and accurate answers.